Sign in to your
Good Care Guide account

Email *
 
Password *
Please wait

New to Good Care Guide?

If you want to write a review, or you own/manage a care setting: create a Good Care Guide account

Create a new account

How will you use Good Care Guide?

"After reading the official inspection report and visiting the provider, we hope that Good Care Guide becomes a deciding factor in choosing care."

Stephen Burke, Good Care Guide

Have you used local care?

If you've used a local care provider - share your experiences. Review nurseries, rate care homes, and help other families make more informed decisions about childcare and eldercare.

Write a Review

Do you own or manage a care setting or UK care agency?

Find out how your Good Care Guide profile can become an even greater tool for your business AND how you can become a member.

Information for owners and managers

Latest Tweet

Why are more of us not shouting about social care #stillnobodysbaby ? Polly Toynbee spot on here. https://t.co/DVMwRmtAJu

 

Privacy Policy

Good Care Guide Ltd ("GCG") is an online service that provides genuine user feedback on childcare and dependent care services

GCG is a joint venture between United for All Ages, a social enterprise, and My Family Care Ltd. More details about contacting GCG can be found below.

We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Before submitting your personal information to our Website, please read this Policy carefully to learn about our privacy practices.

What personal data we collect from you

In General

We receive and store personal data you enter on our website or give us in any other way. This may include data that can identify you such as your first and last name, email addresses (user name), and password. You can choose not to provide information to us, but in general some information about you is necessary in order for you to enjoy the benefits of being a registered member such as posting reviews.

Automatic Collection of Information

We may collect some information about your computer when you visit GCG. For example, we will collect session data, including your IP address, Web browser software, and referring Website. We also may collect information about your online activity, such as content viewed and pages visited. One of our goals in collecting this automatic information is to help us understand the interests of our users and customise your user experience.

Cookie Policy

Cookies are small data text files and can be stored on your computer's hard drive (if your Web browser permits).

GCG may use cookies for the following general purposes:

  • To help us recognise your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site. (PHP session cookies used: PHPSESSID)
  • To help us customise the content, website experience, and advertisements provided to you on our website. (General cookies used: pollsCookie for polls, privacyCookie cookie for privacy and cookie policy information bar)
  • To help measure and research the effectiveness of website features and offerings, advertisements, and email communications (by determining which emails you open and act upon, or statistical information). (Google analytics cookies used: __utma, __utmb, __utmc, __utmz)

How we use your information

GCG uses the information we collect about you for the following general purposes: for registration and to manage your account, including to facilitate your access to and use of our site; to communicate with you in general, including to provide information about GCG; to enable us to publish your reviews, forum posts, and other content to the GCG community; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services available from us or our partners that may be of interest to you; and to otherwise customise your experience with GCG.

We process your personal data only with your consent, or where it is necessary to enter into a contract with you or as part of carrying out our duties under a contract, or where we are legally obliged to, or in the course of pursuing our legitimate interests, with regard to your rights and our responsibilities.

If you have signed up as the owner or manager of a care provider, we will send you email messages at the email address you provide to us.

With whom we share your information

GCG may share your information with the following entities:

  • Business partners with whom we may offer products or services in conjunction. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately
  • Affiliated Websites. If you were referred to GCG from another Website, we may share your registration information, such as your name, email address, mailing address and telephone number about you with that referring Website. We have not placed limitations on the referring Websites' use of personal information and we encourage you to review the privacy policies of any Website that referred you to GCG
  • Companies within our corporate family. We may share your personal information within the My Family Care Group. This sharing enables us to provide you with information about care services which might interest you.

We also may share your information:

  • In response to court orders; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us
  • When we believe it is necessary to investigate, prevent, or take action regarding illegal or suspected illegal activities and in connection with our Terms of Service and other agreements.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

Your rights:

  • To be informed about the collection and use of your personal data. This privacy notice is intended to do that
  • Where relevant, you can withdraw your consent to the processing of your personal data at any time - for instance you can unsubscribe from emails from us using the links provided
  • You can lodge a complaint about us with a supervisory authority, most likely the Information Commissioner's Office. My Family Care is registered with the ICO under registration number Z9614941
  • You can add to or update any of your personal data which we hold. Note that where relevant we may keep a copy of the prior version for our records
  • You can request the restriction or suppression of your personal data (that we continue to store it without further processing it) or object to the processing of your personal data
  • You can access your personal data, and in certain circumstances ask us to send you a copy of your personal data, or to delete it. To do so please email support@goodcareguide.co.uk or write to us at Data Protection, Good Care Guide, 593-599 Fulham Road, London SW6 5UA.

How you can access your information

We endeavour to ensure that your information is relevant to its intended use, accurate, and complete. You can access and update your contact information by visiting GCG. You can close your GCG account by contacting us at the email address listed below. We will send you an email to confirm your request. Please also note that we may retain certain information associated with your account in our archives, including for analytical purposes as well as for recordkeeping integrity.

If you do not hold an account with us, or wish to contact us in relation to any personal information that is not displayed in your account, you may ask us to access, delete and modify the information that we hold about you by emailing us at the email address listed below.

How we protect your information

We want you to feel confident about using GCG and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorised employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorised persons from gaining access to your information.

Changes to this Privacy Policy

GCG may update this Privacy Policy in the future. We will notify our members about material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a prominent notice on our website.

How you can contact us

If you have questions about this Privacy Policy, please contact us at:

Good Care Guide

593-599 Fulham Road
London
SW6 5UA

Email: support@goodcareguide.co.uk | Tel:

020 3872 9694

Sharing your experiences on Good Care Guide will help improve the quality of care

Search for Childcare Providers by name

  1. #
  2. A
  3. B
  4. C
  5. D
  6. E
  7. F
  8. G
  9. H
  10. I
  11. J
  12. K
  13. L
  14. M
  15. N
  16. O
  17. P
  18. Q
  19. R
  20. S
  21. T
  22. U
  23. V
  24. W
  25. X
  26. Y
  27. Z

Search for Eldercare Providers by name

  1. #
  2. A
  3. B
  4. C
  5. D
  6. E
  7. F
  8. G
  9. H
  10. I
  11. J
  12. K
  13. L
  14. M
  15. N
  16. O
  17. P
  18. Q
  19. R
  20. S
  21. T
  22. U
  23. V
  24. W
  25. X
  26. Y
  27. Z
 
 

Nursery Reviews | Nanny Agency Reviews | Care Home Reviews | Homecare Agency Reviews
We use cookies to provide the best web experience. By visiting this website you are accepting our Privacy and Cookie Policy.
© Copyright Good Care Guide Ltd. | Company No 07767790 | 593-599 Fulham Road, London SW6 5UA
Developed by My Family Care and United for All Ages