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Madelayne Court

Type: Care Homes

Local Authority: Essex

 
Review from 18 January 2019
 
Total neglect of my Mother

My Mother has been totally neglected the last year of her care. For the first three years the Care was better but since a change of manager the care has gone downhill the place is filthy and so was my Mum towards the end of her life. She wore the same clothes all the time she was covered in food her room was dirty and her health needs neglected. On the day she died she was left on her own before I got there and her bedroom windows were wide open. Social Services have substantiated a charge of neglect it's disgusting how a once happy woman turned into a shell of herself because of their neglect.

Reviewed by Anonymous on Jan 18 2019

 
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