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More Grace Day Nursery and Out of School Club

Type: Nursery & Group Childcare

Area: Essex

 

3.3 out of 5 - Average

3.0 Quality of care and staff
3.0 Facilities and cleanliness
4.0 Value for money
From 1 user review

 

Address

Eversley Leisure Centre
Crest Avenue
BASILDON
Essex
SS13 2EF

Local Authority

Essex

Ofsted

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Latest reviews of this nursery and group childcare setting

More Grace Day Nursery and Out of School Club

Stay away from here

My son went there for year and half amd never had any problema until new manager arrived. He didnt seem as happy, one day they went over park to see horses when i took him home i found poo on his shoes rang them and they told me he sat in poo and didnt know was on his shoes. In april i got a call to say he had accident when i got there he was screaming and could tell somehing was not right with his arm they told me a kittle girl had pulled his arm and hurt it they think he has pulled a muscle. Got to a&e and was told his elbow come out of socket. I made lots of enquires bout it and got told different story all the time had meeting with manager who said it was his fault as he pulled away. 3 months later this was still going on my son told me her name. The manager told me she was not going to tell parent as she might not want to know but after a few exchanged words she aaid she do it. I found out who the child was but i did not have a problem with that i wanted to know if the parent knew so i asker her and she was shocked she didnt know we approched the manager and she called my 3 year old a liar he dont know wot a liar is. She told me i approched the mum aggressivley and i didnt. I made a complaint to the owner who said that was ok but she will have to write to child protection bout me as i questioned a parent bout what happened to my son so i was BLACKMAILED into dropping complaint. STAY AWAY FROM HERE. My son has moved and he is happier.

Reviewed by on

3.3 Average

3.0 Quality of care and staff
3.0 Facilities and cleanliness
4.0 Value for money

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