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Hosanna Social Care Services

Type: Homecare Agencies

Area: West Midlands

 

5 out of 5 - Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money
From 6 user reviews

 

Address

Unit 4, Cross Industrial Estate, Cross Street North, off Cannock Road
Wolverhampton
WV1 1PP

Telephone

01902470073

Local Authority

Wolverhampton

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Latest reviews of this homecare agency

Hosanna Social Care Services

Caring, patient, compassionate, always cheerful

The Hosanna team have been looking after my father, who is immobile and has dementia, for two years now. The members of staff are extremely caring and patient. They make time to understand my father's needs, preferences, and dislikes, and to persuade him gently to help them do all the things that have to be done. They are always bright and cheerful. They check for potential health problems and report them early to the manager, who attends in person to assess the situation, and then liaises promptly with us or with the doctor.
The leadership is excellent, and if there is a new member of staff, the manager ensures that my father is introduced to her or him gradually, in the presence of a carer who already knows him well. Thanks to the excellent care they give, my father has been able to stay in his own home, despite a very fragile state of health. We are grateful to Hosanna for enabling this, and I would recommend the agency unreservedly to anyone else who needs this kind of help.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Excellent care delivered with great kindness

Hosanna have been providing care at home for my elderly father, who is immobile, for over two,years now. They are unfailingly reliable, and the staff are incredibly patient and kind with my father, who can be unco operative at times. Over the years they have adapted to his changing needs, and have worked closely with other professionals such as OTs to ensure that the care given is safe and of the highest standard. They are a very professional team, and Grace, the manager, is outstanding. I am a Registered Nurse, and have worked in Elderly care both in the NHS and in private nursing homes in he past, and Hosanna have exceeded all my expectations of what care at home can be. Thank you Grace and everyone in the team

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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excellent care for my elderly father

The manager, Grace, was meticulous in coming to meet my father and assessing his needs before his 'care package' began. She then took the care to observe and get to know his preferences for a week before assigning a member of her team as his primary carer. Record-keeping is very thorough as is the care provided. My father is unable to move unaided from his bed or chair but is extremely glad of the help he is being given. Both Grace and Dina have continued to adapt to what is needed and both of them have gone out of their way to give extra help in emergencies.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Quality service delivery

My brother received good support from this company and still receiving support from them , I really appreciate their services.
staff are well led, caring and safety concious.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Good Care Provider

The carers from this company are very good, since they started looking after me, I feel better, the manager is a credit to the company, she is a good listener, always willing to help, the quality of their service delivery is excellent and value for money, although the council pays for my care but I know the difference. I will recommend them to anyone who needs care.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Excellent care provider

I received a very good care from hosanna social care group, they are a credit to health and social care in general, no one can fault them, their care is first class, they are safety conscious, and puts me at the center of everything they did for me, the cares did their job well using their initiative and work well with each other. A big thank you to them all.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Showing 6 reviews | Page 1 of 1
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