The Cottage, The Street
4.9 out of 5 - Excellent
4.9 Quality of service
4.9 Quality of staff
4.9 Value for money
From 8 user reviews
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Reviews of this homecare agency
Home Counties Carers
A Really Caring Service
I have a very dear uncle who became ill last year and as I live quite far away from him it was very important to us that I find a Care Service that we could implicitly trust to look after my uncle's needs.
Home Counties Carers put us instantly at ease and their care of my uncle was second to none. Nothing was too much trouble, and my uncle really enjoyed the carers visits. The carers never once failed my uncle's needs and all carers had been trained to a high standard. It really impressed us when even the very small things were considered, such as diet regular fluids and personal appearance and care.
I would highly recommend Home Counties Carers to anyone who is considering care for an elderly relative as our experience was a very good one. Many thanks .
Reviewed by Ceinwen Macnaughton on Sep 05 2013
Great people, very focused on providing the best care
Lovely carers helping me care for my partner with Alzheimer's and working with me to ensure that he retains as many skills as possible following an accident. Very supportive and willing to adapt to changing needs.
Reviewed by Anonymous on May 08 2013
Gave great support and peace of mind
My elderly Father (97) came back to his house from a nursing home. Home Counties Carers were able to offer him excellent support during the day and also provided a night sleeper at the house. This gave me peace of mind to know that my Father was well cared for and safe. The Carers were well trained and very caring to my Father. I have no hesitation in recommending Home Counties Carers.
Reviewed by Anonymous on Apr 01 2013
Genuine, approachable, adaptable ,thoughtful ,comforting
When my mother lost her husband she was completely overwhelmed with grief. Unable to return to their family home because it would have meant nights alone and having to do everyday tasks which were impossible to contemplate , she came to me .I soon realised that she was just sitting , lost in grief . I was unable to leave her alone even for an hour.Home Counties came into our lives and ,most importantly ,became genuine companions to her. What a relief they were. Thank you ,
Reviewed by Anonymous on Mar 21 2013
Flexible and friendly
the team provided sterling care for our increasingly frail mother in law in the weeks leading up to a more permanent care home solution. They offered warmth and companionship combined with professional caring in terms of bathing support and nutritional regime. Each carer was well liked, reliable and responsible and not only made a difference to grandma but as importantly to us, providing the daily support and reassurance to us all
Would certainly recommend them
Reviewed by Anonymous on Dec 10 2012