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Caring Hearts Limited

Type: Homecare Agencies

Area: Renfrewshire

 

2 out of 5 - Poor

2.0 Quality of service
3.0 Quality of staff
1.0 Value for money
From 1 user review

 

Address

202 Embroidery Mill Building
Abbey Mill Business Centre
Paisley
PA1 1TJ

Telephone

0141 840 5504

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Latest reviews of this homecare agency

Caring Hearts Limited

Mediocre at best.

I think the main problem with this particular care company is resources being stretched far too thinly. The staff are mostly pleasant however are only allotted seven minutes of care time, when social work pays them for far greater services. This is not the staff's fault but the managerial members of the team. The staff have refused to wash and provide personal care to my family member who they are meant to be providing all care needs to. Again this is just the time constraints being placed upon them. Although there are very kidding members of staff who have been in to see my relatives there are some who appear to be indifferent at best. Tuck in services are provided from 5 PM till 7 PM on average. I have been thoroughly discouraged by the service and care that my relative has been provided.

Reviewed by on

2.0 Poor

2.0 Quality of service
3.0 Quality of staff
1.0 Value for money

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