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Burlington Home Care

Type: Homecare Agencies

Area: North Humberside

 

3 out of 5 - Average

3.0 Quality of service
3.0 Quality of staff
3.0 Value for money
From 2 user reviews

 

Address

Lancaster House, Lancaster Road, Carnaby
Bridlington
YO15 3QY

Telephone

01262609865

Local Authority

East Riding of Yorkshire

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Latest reviews of this homecare agency

Burlington Home Care

defrauded by this company

Who likes to be available for 14 hours but receives only 5 hours pay and that is every shift I do. Promises were made but management tell lie after lie, promise you work but other carers get it because it is the old saying it's who you know In the company not whether the clients like you. Clients have been asked who they would like, you guessed it they weren't given the choice they requested. Carers come they don't stay reason is you cant pay rent on the hours given, it defeats the object of going to work. The company gets extra money for rural care the carers font get any of that. No travel allowance between calls and that will cost the carer as that is not paid. 20p per mile as the crow flies is a pittance. This company defrauds its carers every day. DWP and CQC should investigate them and compensate the carers and stop advertising for staff when there is not sufficient hours to give to them or to any staff that remain because they have work because they are friends with the ones handing out the hours. They need to learn to tell the truth at the interview. Very disappointed

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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excellent management structure

Excellent team work from the top to the bottom, The manager is very understanding of individual care needs supports staff with everything staff on an individual basis too. If you are looking for a new place of employment, or looking for care for family? look no further contact Manager Tim Brigham

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Showing 2 reviews | Page 1 of 1
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