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Snowball Care

Type: Homecare Agencies

Area: London

 

4.4 out of 5 - Good

4.5 Quality of service
4.5 Quality of staff
4.3 Value for money
From 5 user reviews

 

Address

11 Marshalsea Road
London
SE1 1EN

Telephone

02031766400

Local Authority

Southwark

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Latest reviews of this homecare agency

Snowball Care

Ima angrie

Mother fell at home was taken to hospital and I was not notified by phone nor email I only found out when I went to her flat late at night and she was not there I called the carer Got no answer I text and no reply. I then had to phone around to find out which hospital and her condition. It's been 4 days and neither the agency or Carer have tried to contact me. My mother is still in Hospital The Carers for the most part do a good job but the Agency has constantly lied to me just say what you want to hear.

Reviewed by on

3.3 Average

3.0 Quality of service
4.0 Quality of staff
3.0 Value for money

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Fantastic care

A very good care company. I am impressed with the carers they have and the management staff.

Reviewed by on

4.3 Good

5.0 Quality of service
4.0 Quality of staff
4.0 Value for money

Share review:
Poor manager

Manager is owners family so does little more than B S and tell you what you want hear but does not make any arrangements for medical follow ups or make sure carers show up or get replaced when they quit and use a large portion of carer time for travelling and still charge NHS for full hours. It's too hard to to keep checking on this Agency and I noticed that many of the reviews are by the company's staff SOOOO find a different Agency there are lots

Reviewed by on

2.3 Poor

1.0 Quality of service
4.0 Quality of staff
2.0 Value for money

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My review

Nice care agency with very kind carers. Care is provided to a very high standard and I would recommend Snowball Care to anyone that is looking for good, kind, hard working and friendly carers.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Very Good Care Agency.

Very good care agency, staff are really friendly and highly trained. Would recommend to anyone.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Showing 5 reviews | Page 1 of 1
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