4.9 out of 5 - Excellent
5.0 Quality of service
4.9 Quality of staff
4.7 Value for money
From 12 user reviews
Address
Bishop Creighton House, 374-380 Lillie Road
London
SW6 7PH
Telephone
02078719450
Local Authority
Hammersmith and Fulham
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Latest reviews of this homecare agency
Kingsmith Care
PMB
I heard of Kingsmith by word of mouth when we were looking for care for our mother. What we found particularly appealing was that they were local to where Mum lived (Fulham), they only (or mainly) looked after other clients in the Borough, and cared for only small number of clients. The service they provided was second to none - personal, caring, compassionate, and very responsive even at the most difficult of times at the outset of the Corona virus pandemic. Most important of all was that Mum felt so well looked after during her final weeks. We would have no hesitation in recommending Emma & her team.
Reviewed by william Morrison-Bell on May 26 2020
Fathers care
My elderly father was suffering from dementia and often had challenging behaviour. Kingsmith Care worked in partnership with the family to deliver the care that was needed. The level of care provided started with meal preparation and personal care, this gradually changed into a full care package with multiple daily visits. We had regular review meetings to discuss the care plan and modify as required. Kingsmith are particularly good at Liaising with GP's, pharmacies, District nurses and the community matron. They are also very good at holding things together during crises and being there for the family. All of the staff were very caring and having had experience of social services nominated providers, Kingsmith stand head and shoulders above them for reliability and the quality of staff and care they provide. Without doubt we would not have managed to keep my father at home, where he wanted to be, until the end Without the support of Kingsmith Care. We would not hesitate to recommend them
Reviewed by Toby Everett on Mar 31 2020
Excellent small care agency
A small and very flexible care agency. Emma takes the time to get to know you and is very supportive through difficult times. She offers advice and guidance and help with all the small day to day difficulties and is happy to liaise with health services etc on your behalf. Her and the agency do go the 'extra mile'. It is hard to imagine we would have received such personalised and flexible care from anyone else.
Reviewed by Karen Wilde on Nov 16 2016
A high quality care provider
At what was a traumatic time for our family Kingsmith provided us with tremendous support. Emma and Lee gave us useful advice and information while our mother was in hospital following a fall in which she sustained brain damage. They both made impressive efforts to familiarize themselves with our mother's circumstances and to understand her physical, mental and emotional needs. They helped to facilitate her departure from hospital by liaising with us and hospital staff to ensure that the equipment she needed was in place at home. Initial teething problems once home were sorted out quickly and sensitively, and we could not fault the care given by our mother's main live-in carer. During the three and a half months that Kingsmith provided care Emma was always readily available on the phone to deal with any issues that arose in a caring and professional way. The personal touch that Kingsmith were able to provide was much appreciated by us and we have no hesitation in recommending them highly.
Reviewed by Anonymous on Mar 01 2016
Absolutely First-Class Caring Agency
Emma and her team are unusually thoughtful and kind in seeking out the best possible match between carer and client. Her initial interview was painstakingly designed to find out exactly the sort of person who would fit in well with personality as well as practical needs.
She has provided both my husband and my mother with a first class service when I have been away for varying periods of up to one week. The carer we have had has been absolutely exceptional and especially diligent finding odd jobs to do even when all the basics have been covered, providing good food, attending to all needs and most importantly brought great kindness and consideration to my family. Above all Kingsmith Care has been 100 per cent reliable in all dealings - and this is truly rare. I would recommend this agency to anyone looking for a carer.
Reviewed by Anonymous on Oct 23 2015
An excellent and truly sensitive care provider
Emma King and her team provided excellent care for my father and stepmother over a two year period. Over that period they provided cooked meals of very good quality and more importantly did this in a way that was unhurried and sensitive. They always listened to my parents' opinions and wishes and after my father died in April of this year, Emma and her staff provided great companionship for my stepmother in a period of bereavement.
I couldn't fault their care and as i lived at some distance from my parents it was incredibly reassuring to know that they were on hand. Emma and her husband helped in other ways when my father was ill by showing genuine concern and supplying items that were needed.
Above all, and although they must often have been pressed for time, they always came across as caring and involved.
I am very grateful for everything they did for my father and stepmother.
Reviewed by Christine Roberts on Sep 08 2015
Fit for royalty
Flexible management for ad-hoc requirements, coupled to a consistently high standard of care make Kingsmith Care a quality provider of Elder Care Services. In addition, staff are very on the ball concerning potential medical problems and take prompt action where necessary. All staff from management downwards are prepared to go the extra mile should the situation require it.
Reviewed by Anonymous on Aug 29 2015
Absolutely outstanding care
We used Kingsmith Care for just under a year to look after my 98 year-old mother, who until recently lived in sheltered housing. After several horrific experiences with 'carers' provided by the council, the carers from Kingsmith were an absolute godsend. Courteous, hard-working and above all CARING, these guys really made my mum feel loved. They repeatedly went above and beyond what they were contracted to do, and Emma and Lee (who run the company) were always contactable and hugely accommodating.
In the end my mum had to move into a nursing home as her needs were too great, but Kingsmith allowed her to stay safe and independent for as long as was humanly possible. We will always be grateful for their hard work and dedication. This company deserves to take over the market. Outstanding.
Reviewed by Patricia Ip on Nov 01 2013
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