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Hinckley Carer Support Scheme

Type: Homecare Agencies

Area: Leicestershire

 

2 out of 5 - Poor

2.0 Quality of service
3.0 Quality of staff
1.0 Value for money
From 1 user review

 

Address

Hinckley Health Centre, 29 Hill Street
29 Hill Street
Hinckley
Leicestershire
LE10 1DS

Telephone

01455614655

Local Authority

Leicestershire

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Latest reviews of this homecare agency

Hinckley Carer Support Scheme

Company unable to cope with changing care needs

My mum was admitted to hospital following a hip fracture, after being cared for by HCSC for over 2 years. On discharge we were told that due to the call requiring 2 carers they would not be able to provide any ongoing service, resulting in my mum losing 2 of her favourite carers, who were very important given the need for familiar faces with people suffering from Alzheimers.

HCSC's lack of ability to cope with a persons increasing care needs goes against CQC guidelines on adequate staffing.

As a result, i would recommend that if your loved one is in the unfortunate position of having a condition that could get worse, then steer clear of this particular company.

Reviewed by on

2.0 Poor

2.0 Quality of service
3.0 Quality of staff
1.0 Value for money

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