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Holywell Domiciliary Care Services

Type: Homecare Agencies

Area: Lancashire

 

5 out of 5 - Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money
From 2 user reviews

 

Address

293 New Hall Lane
Preston
PR1 5XE

Telephone

01772930323

Local Authority

Lancashire

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Latest reviews of this homecare agency

Holywell Domiciliary Care Services

A high quality home care service I would...

My partner was very unwell with numerous serious health problems and a limited time to live. His quality of life was quite poor and his care needs fairly high. The Holywell domicillary team in Preston went out of their way to provide the right level of care for my partner whilst maintaining his dignity and finding time to have a laugh and a joke with him where possible. I found all the care team to be considerate and helpful both to my partner and myself at all times. In particular i would like to thank Simon Graham and Usman Hussain for their lovely way they had of treating my partner with respect and kindness whilst caring for him. I know this made my partner's situation more bearable to know he was in good hands. My partner, Stephen, (Candy) passed away in November 2016 in St Catherine's Hospice but I know if he could, he would join me in thanking the Preston Holywell team for their hard work. Regards, Christine greenwood

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Service

No consistence of regular staff turning up on time. This company is driven on profit rather that providing good care to the person who actual requires it. Been with this company for to long it never listens to the customer and very often rely on the same staff to cover certain people.
Not very pro active when staff go on holiday or take leave as the cover for the disabled person is left in a mess
Avoid this company at all cost, they are a joke

Reviewed by on

1.3 Bad

1.0 Quality of service
2.0 Quality of staff
1.0 Value for money

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Showing 2 reviews | Page 1 of 1

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