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Comfort Call - Blackpool

Type: Homecare Agencies

Area: Lancashire

 

3 out of 5 - Average

2.0 Quality of service
5.0 Quality of staff
2.0 Value for money
From 1 user review

 

Address

Unit 5, Calder Court, Shorebury Point, Amy Johnson Way
Blackpool
FY4 2RH

Telephone

01253400636

Local Authority

Blackpool

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Latest reviews of this homecare agency

Comfort Call - Blackpool

badly organised

Despite several phone calls to the local office the times of carers visits are all over the place meaning that medicines are not always able to be given . Several times we have not even had a call or a phone message to say why or apologise. We have asked for a weekly rota every week for the last 6 months and have received only 2 or 3 and then they are not always kept to. No consistency so you never know who is going to turn up. Staff are excellent but not backed up by management at all. Very high turnover of staff because ( like us customers ) they are not listened to.

Reviewed by on

3.0 Average

2.0 Quality of service
5.0 Quality of staff
2.0 Value for money

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