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Caring Hands Domiciliary Services Limited

Type: Homecare Agencies

Area: Hampshire

 

1.3 out of 5 - Bad

1.0 Quality of service
2.0 Quality of staff
1.0 Value for money
From 1 user review

 

Address

4 Middle Road, Park Gate
Park Gate
Southampton
Hampshire
SO31 7GH

Telephone

01489582926

Local Authority

Hampshire

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Latest reviews of this homecare agency

Caring Hands Domiciliary Services Limited

Cannot follow care plans and lifting &...

Good to start off with then a few staff left and went into a nightmare situation. Tried and hoped of getting the care right and lifting & handling procedures, staff and management just ignored OT advice.
Management spin doctors the truth and advises "care plan and OT advice means nothing and we can do what we want".
Was just too much as their staff could not operate stand aid and hoist and sling correctly and took offence when shown how to use correctly as well as the OT's and manufacturers written instructions their neglect caused internal injury to my wife, on the second time had to have the on call doctor out as my wife was bleeding internally.
Not all CH Staff were like above, younger ones worse. The older mature staff were better and two were very good.
Use them at your peril!

Reviewed by on

1.3 Bad

1.0 Quality of service
2.0 Quality of staff
1.0 Value for money

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