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121 Care

Type: Homecare Agencies

Area: Cumbria

 

3.1 out of 5 - Average

3.0 Quality of service
3.3 Quality of staff
3.0 Value for money
From 3 user reviews

 

Address

Unit 1, Former Wyndam Street Surgery, Wyndham Street
Cleator Moor
CA25 5AN

Telephone

01946815706

Local Authority

Cumbria

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Latest reviews of this homecare agency

121 Care

Not a care provider, & not interested in...

times stated incorrect , meds often not picked up, meds at times not given, there were times when they did not turn up but we were not informed, complained 13 times via phone & face to face with Clair : again & again nothing changed, some of the staff did care, but the times stated for this contract were very very rarely delivered.but i bet they bill ccc for the contract times.

Reviewed by on

1.3 Bad

1.0 Quality of service
2.0 Quality of staff
1.0 Value for money

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Excellent Eldely Care

Lorraine was first class in getting home care in place for our elderly mother and at short notice. The ladies were marvellous in dealing with the daily needs of a client with severe vascular dementia. A professional and caring service.

Reviewed by on

4.3 Good

5.0 Quality of service
4.0 Quality of staff
4.0 Value for money

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Arrive late, and have to bath and dress with no...

Arrive late on occasions, sometimes late morning. Taking on new clients and pushing existing clients to be left later than the allocated and agreed time slot.

Reviewed by on

3.7 Good

3.0 Quality of service
4.0 Quality of staff
4.0 Value for money

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Showing 3 reviews | Page 1 of 1
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