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Starcare Limited

Type: Homecare Agencies

Area: Cheshire

 

1 out of 5 - Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money
From 1 user review

 

Address

The Old Chapel, 13 Victoria Road
125-127 Boughton
Chester
Cheshire
CH2 2AX

Telephone

01244313576

Local Authority

Cheshire West and Chester

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Latest reviews of this homecare agency

Starcare Limited

Carers treat care as a tick list - there is no...

Carers don't want to put effort in to tasks they are assigned to do and are resistant to 'working' even to a minimum standard. There isn't any continuity of care - you never know who will turn up and when - or whether there will be an attitude problem. Carers consistently arrive late and leave early (reducing 1 hour calls to 20mins) making it feel like it's my problem that they can't complete tasks they been assigned as part of my care plan. Carers have a passive attitude toward providing care which is damaging and causes more problems than it solves - I experienced Starcare and their staff, including management who ignored concerns, as unprofessional and uncaring.

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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