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Home Instead Senior Care

Type: Homecare Agencies

Area: Cheshire

 

3.8 out of 5 - Good

4.0 Quality of service
4.0 Quality of staff
3.5 Value for money
From 2 user reviews

 

Address

Suite 6, The Parflo Building, Huxley Street, Broadheath
Huxley Street Broadheath
Altrincham
Cheshire
WA14 5EL

Telephone

01618701136

Local Authority

Trafford

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Latest reviews of this homecare agency

Home Instead Senior Care

Unprofessional and very Average Care

The Nantwich branch at Fredrick House, Beam Heath Way has been closed since August 1st 2019 as the company was made Insolvent. They are operating from Warrington but haven't advised the Clients. Only a slight name change has been advised of and the telephone number retained. The office staff are incompetent and unprofessional in their approach to staff and clients. They have not helped in the demise of the company folding and would not recommend retaining them in the future. They bully staff and the attrition rate is exceptionally high. The scheduler is not qualified to do her role and blunders through each week. In summary this is not a Care Company I would recommend for Care or Staff to work for.

Reviewed by on

2.7 Average

3.0 Quality of service
3.0 Quality of staff
2.0 Value for money

Share review:
Mrs E Taylor

'Sue Shaw has been coming on Wednesday mornings for nearly two years, and she has been excellent - especially when there have been occasional difficult situations to deal with. She manages to combine a professional approach with a cheerful friendship, which has suited Mr Taylor and myself very well. I have recommended Home Instead and sue in particular, to several people.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Showing 2 reviews | Page 1 of 1
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