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Beech Lodge

Type: Care Homes

Area: West Sussex

 

1 out of 5 - Bad

1.0 Quality of care and staff
1.0 Facilities and cleanliness
1.0 Value for money
From 1 user review

 

Address

Guildford Road, Clemsfold
Horsham
RH12 3PW

Telephone

01403791725

Local Authority

West Sussex

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Latest reviews of this care home setting

Beech Lodge

unacceptable standard of care experienced

In March / April 2015 my brother was one of two service users that suffered seriously fractured legs whilst under the 'care' of this facility which is part of the Sussex Healthcare Group.

The injuries remain unexplained and are the subject of a safeguarding adult review which is due to complete and publish during the next few months. The likely explanation that has been put forward to date is inappropriate lifting and handling processes being employed at the home.

My suggestion to anyone that is considering sending their loved one here is to seriously review the reports that are published by the CQC and question the findings published as these are largely based on hearsay and unproven anecdotes. I have evidence that these reports are not representative of the actual standards found at this home during CQC inspection.

Between October 2014 and October 2015 the care home and the CQC allowed the care home manager to continue to operate without formal registration.

I have seen evidence that the care home has a high proportion of agency staff which are not trained as fully as permanent staff and that oversight of carers in lifting and handling of residents is far below what is required to ensure the safety of residents.

Further evidence shows that this care home also entrusts the vetting and identification of agency staff to the recruitment agencies it uses, which has resulted in 'bogus' employees being allowed to care for residents after having presented false identification and training documents.

Reviewed by on

1.0 Bad

1.0 Quality of care and staff
1.0 Facilities and cleanliness
1.0 Value for money

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