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The Old Prebendal House

Type: Care Homes

Area: Oxfordshire

 

5 out of 5 - Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money
From 2 user reviews

 

Address

Station Road, Shipton-under-Wychwood
Shipton-under-Wychwood
Chipping Norton
Oxfordshire
OX7 6BQ

Telephone

01993831888

Local Authority

Oxfordshire

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Latest reviews of this care home setting

The Old Prebendal House

Poor Lead Management

After years of visiting this home as a relative I feel secure in my assessment that the Lead Manager of this home lacks drive, energy and personality. This results in a slack delivery of customer service even in front of visiting relatives. There is no characterful engagement by the Lead Manager with either residents or visitors. His inability to direct staff is very evident; they are entirely a nice group of people but they are left to sort out confused situations while the Lead Manager simply shrugs and walks away. I witnessed a delay in the delivery of 8 residents' main meal - 38 minutes before they ate their main meal having simply received a fruit juice as a starter. His obvious lack of effectiveness and efficiency is the main cause of a situation whereby the residents are worn down by constant daily irritations and despite their 'grumbles', nothing is done. The home needs an action plan linked to outcomes and I hope the owners of this home recognise that it is this element - the lack of effective and professional Lead Management - that is the one factor that truly lets down what could otherwise be a most wonderful care home.

Reviewed by on

4.3 Good

4.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money

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Great All round Care!

The Old Prebendal House are excellent in every field, every time I see my mother she always comments on how excellent the staff are and how delicious the food is. I would highly recommend it to anyone looking for a private care home.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Showing 2 reviews | Page 1 of 1

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