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Burn Brae Lodge

Type: Care Homes

Area: Northumberland

 

4.9 out of 5 - Excellent

5.0 Quality of care and staff
4.6 Facilities and cleanliness
5.0 Value for money
From 5 user reviews

Address

Prospect Hill
Corbridge
Northumberland
NE45 5RU

Telephone

01434632022

Website

Local Authority

Northumberland

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Latest reviews of this care home setting

Burn Brae Lodge

My Mother's last years with Alzheimer's

I really can not find suitable words to express how much we appreciate all that the fabulous team at Burn Brae have done for my mother and our family.

Alzheimer's is a terribly destructive illness, which slowly put more and more pressure on the family, and my father in particular. He is of a generation that never contemplated putting their spouse in "a home", as this suggested failure or disloyalty. In addition, the process of transition to get my mother into care, when it started to become obvious that it would be necessary, was something that filled us all with fear.

Right from the very first contact we had with Burn Brae, they were brilliant! The team knew all the tricks to help get over potentially difficult situations - like how to get Mum to walk in through the door the first time, how to help her to accept that Burn Brae was her new home - I could go on!

From that moment until the end finally came, everyone at Burn Brae was unbelievably kind, supportive and generous. Nothing was too much trouble. We felt able to drop in at any time, to treat Burn Brae as an extension of our own home. The atmosphere was always relaxed and caring, with there always being someone to talk to if we needed reassurance or guidance. The owner's involvement, when we wanted to chat about anything, was always reassuring and spot on. In addition, the stimulation, company and love the entire team provided to my mother was way more than we could possibly have given her ourselves.

The last hours of Mum's life could have been really horrible but the situation was completely transformed by the Burn Brae team. It was wonderful to be able to spend time not only with Mum but also with those who had been caring for her and to hear about their memories of and love for her.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Highly Recommended

I was always glad that I trusted Burn Brae Lodge to care for my husband. Each resident is known and cared for individually and with immense kindness. There is great freedom for everyone (and their visitors) to wander, sit alone in private or join in with others for companionship & activities. Friendships are made and respected. The setting and beautiful gardens are a source of much happiness but above all there is loving kindness from the staff, plus good food and a sensible order and calmness.

Reviewed by on

4.7 Excellent

5.0 Quality of care and staff
4.0 Facilities and cleanliness
5.0 Value for money

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A friendly home full of compassion and loving...

A homely place with a beautiful view. The staff are always pleasant, kind and ready to help. They manage their sometimes difficult and challenging residents [ many of whom have mental health issues] with exemplary patience and good humour. Their End of Life care is excellent and allows residents to die with dignity and relatives to be comforted.
We are deeply grateful to all the staff.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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An outstanding care home for the very elderly

I cannot rate Burn Brae Lodge too highly. My elderly mother, suffering from short term memory loss, was at all times cared for with love and sympathy. She was always neatly turned out and well fed. She happily interacted with the staff and they with her. Her final days were sympathetically dealt with and we were welcomed at all times of the day and night. I am so very glad we were able to have the security of knowing my mother was happy and well cared for. The staff were wonderful.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Professional, flexible, caring, lovely setting

Burn Brae is homely and accommodating. Dad is not always easy but the staff have a marvellous way of managing every situation, calmly, professionally and with good humour. There is a very good ratio of staff to client and they span age and sex to give a good balance. There is always plenty going on for those who wish to and are able to get involved. Dad's room is first class with some of the best views in of that part of the Tyne valley. The gardens and surroundings are also excellent.

Reviewed by on

4.7 Excellent

5.0 Quality of care and staff
4.0 Facilities and cleanliness
5.0 Value for money

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Showing 5 reviews | Page 1 of 1

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