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Laburnum Court Care Home

Type: Care Homes

Area: Lancashire

 

2 out of 5 - Poor

2.0 Quality of care and staff
2.0 Facilities and cleanliness
2.0 Value for money
From 1 user review

 

Address

8 Priory Grove, Off Lower Broughton Road
Off Lower Broughton Road
Salford
Greater Manchester
M7 2HT

Telephone

01617080171

Local Authority

Salford

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Latest reviews of this care home setting

Laburnum Court Care Home

DO NOT SEND YOUR LOVE ONE HERE

My relative was placed here for 4 years. In the time we seen some good carers and some bad carers. The management staff only paid lip service to my complaints regarding mum not being changed in the same clothes for a couple of days. I reported missing clothes on numerous occassions, a beautiful gold necklace i bought my relative lasted 2 days on her kneck a horrible low life carer obviously took it i received money back which took months of complaiining. lack of sufficient staff on at night time. On one occassion i called at the home to find my relative lying in urine. My love one was assaulted seen by a new member of staff who decided to report the incident, it went to court but unfortunately the carer was found not guilty long story (she was suspended at the time and later fired). The Policw were very upset on the outcome. One manager was removed due to emblezzlement and i thought the standard would be raised when her replacement started, this was not the case. 2 Complaints i made to Social Services was upheld and procedures put into place. I seen some lovely carers who were genuine and there was others who didnt care one bit. Dignity not being addressed for the other service users i can go on.

Reviewed by on

2.0 Poor

2.0 Quality of care and staff
2.0 Facilities and cleanliness
2.0 Value for money

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