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Barchester - Friston House

Type: Care Homes

Area: Kent

 

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Address

414 City Way
Rochester
Kent
ME1 2BQ

Telephone

01634403556

Local Authority

Medway

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Latest reviews of this care home setting

Barchester - Friston House

Discusting treatment, no care culture on memory...

AWFUL treatment moved our mother after 1 month . No care culture at all on memory lane she was effectively neglected, rarely washed/changed or turned, dehydrated, not given pain relief appropriately, the notes incorrectly filled in to show constant care, but not given as witnessed by all visitors seeing no staff for hours+ on end. Mother moved asap, left with big weight loss, undiagnosed urine infection, no medication, sores on the skin, no medical info for new excellent home.

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Response

We take your concerns seriously. Please send your contact details to comments@barchester.com for us to get in touch with you directly to help resolve this.

Barchester team

Replied by Barchester Healthcare on Oct 29 2013

Showing 1 review | Page 1 of 1

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