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Barchester - Emily Jackson House

Type: Care Homes

Area: Kent

 

5 out of 5 - Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money
From 1 user review

 

Address

34 Eardley Road
Sevenoaks
Kent
TN13 1XH

Telephone

01732743824

Local Authority

Kent

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Latest reviews of this care home setting

Barchester - Emily Jackson House

The best I could wish for, for my beloved Mum.

From the time I first contacted Emily Jackson House (EJH) to enquire if they had a room available for mum, I was impressed by the care and compassion that was displayed by all I met. They visited mum in hospital without delay and arrangements were made immediately without any fuss. On my first visit, I was told that all the staff consider EJH as the private home of each individual resident and that they are the visitors.
Sadly mum does not know them or I, where or who she is, but I can confirm that the staff treat it as her home and indeed they all make me so welcome when I visit, I also feel that I am at home.

Over the past three years I have visited at many different times of the week and of the day, it is never the same, and everything is constantly to the same very high standard.
I have always been greeted with friendship, from reception, through management, nurses, carers, and support staff. Without exception 'The TEAM' is very impressive. Just to witness the many ways in which they take care of mum is a joy to behold, I am in ore of the professionalism, compassion and dedication of them all.

It is of great comfort to me to know that my beloved mum is in such a safe and loving home, being cared for by kind and wonderful people. I thank them all from the bottom of my heart.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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