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Ami Lodge

Type: Care Homes

Area: Kent

 

5 out of 5 - Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money
From 6 user reviews

 

Address

70 London Road
Deal
CT14 9TF

Telephone

01304371126

Local Authority

Kent

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Latest reviews of this care home setting

Ami Lodge

Wonderful care

Although my mum was only in for a short time, I found AMI Lodge to be all round wonderful. The staff are kind, caring, professional and nothing is too much trouble for them. Food looked and smelled delicious, there is a large library for residents to choose from, bedrooms are well-equipped.
Physio/rehab is actively focussed on.
Thank you for looking after my mum.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Very caring

Very caring staff

After having had an operation I was sent to Ami Lodge to recouperate. From the moment I arrived I was taken under their wing and from that moment to the time I was able to go home, I received a very good standard of care. The room was very clean and there was an en-suite toilet. The bed was very comfortable and I was able to manoeuvre how I wanted the mattress very easily. The staff are very caring but at the same time were encouraging to get me back to being able to walk and care for myself. The food was extremely good, freshly cooked on-site by very good cooks. There was breakfast, a varied two course lunch, and tea. Also drinks during the day and biscuits. I felt very well cared for on the medical side with medication given at the correct time for me. My stay was very welcomed and really helped me to recover enough to be able to go home. Thanks to all at Ami Lodge.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Very unhappy about care provided

The care that my Brither in Law had ,was absolutely awful ,most ofthe staff are inexperienced,including Care Manager ,i am amazed that the home has'nt had an inspection since 2014 , it needs an immiediate unanounced one ,i dont have one good comment about it

Reviewed by on

1.3 Bad

1.0 Quality of care and staff
2.0 Facilities and cleanliness
1.0 Value for money

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Bad quality care!

My dad spent 3 months in there 'care' during that time he experienced leg ulcers that went untreated until spotted by a family member.
He was also at least twice severally dehydrated! On the 2nd occasion, a family member was visiting when he became unconscious with eyes rolling back in his head, the nurse in charge was reluctant to call the ambulance and didn't know the basics like the number to call OR even how the nursing homes phone worked for an outside line!!!
The physiotherapy was also very inferior, having had several different one during the stay, they were all linked to NHS hospitals, BUT although my dad should have had the physio daily on most occasions they would 'pop their head around the door' and see he was not ready then leave marking it down as a 'session'. Fine if he was not ready, but when he was in the care of Ami Lodge and the physio was 'supplied' on their premises this is at best very inadequate internal communications or severe bad management!!
Do not be fooled by the relative nice 'decoration' of the home, this is only skin deep and I would urge any one with the misfortune of having a family member stay there to KEEP ON TOP OF THE STAFF AND MANAGMENT!!!!! Good luck!!

Reviewed by on

1.3 Bad

1.0 Quality of care and staff
2.0 Facilities and cleanliness
1.0 Value for money

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Excellent care from nice staff

Mum spend ten days at Ami Lodge where she was very happy and looked after by very kind and helpful staff. Thankyou to all of them.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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An excellent care home

My experience with my mother's care at Ami Lodge has been a very positive one. It is an excellent care home and has a lovely comfortable atmosphere. The standard of care is outstanding and all the staff are very friendly, kind and competent. I can highly recommend Ami Lodge.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Showing 6 reviews | Page 1 of 1

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