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Amherst Court

Type: Care Homes

Area: Kent

 

4.7 out of 5 - Excellent

4.8 Quality of care and staff
4.9 Facilities and cleanliness
4.4 Value for money
From 11 user reviews

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Amherst Court


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Description

Amherst Court care home, situated in the historic town of Chatham, is a care facility providing residential care for older people living with dementia.

Amherst Court provides a wealth of support services for people living with dementia, with the aim of not just providing care and comfort, but also a new, positive and more engaging stage in their lives. The team of qualified and attentive staff provide 24 hour specialist person centered dementia care.

The modern design provides well equipped, bright en suite bedrooms to support person-centred care. The names of our suites follow a nautical theme with Charlotte, Trafalgar, Apollo,Valiant, Unicorn and Victory.

Address

Palmerston Road
Chatham
Kent
ME4 6LU

Telephone

01634400009

Website

Local Authority

Medway

 

Services offered by Amherst Court

  • Lifts
  • Wheelchair access
  • Gardens
  • Bar/Cafe
  • Kitchenettes
  • Phone points for rooms
  • Television points for rooms
  • Internet Access

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Latest reviews of this care home setting

Amherst Court

Outstanding! Compassionate, caring and...

When our loved one first moved in to Amherst, we were reassured from the start. All staff strived to support mum, which made the transition easier to cope with. As family, we often worried about things but we always found the staff extremely friendly and approachable. Our concerns were always listened to and dealt with compassionately and professionally. We always felt reassured that mum was safe and the care she received was consistently outstanding in the two and a half years that she lived in Amherst Court.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Excellent care home

From the first day our mum was made to feel welcome and we felt secure and assured that she was being well cared for. Her room is cosy and has lots of her own knick knacks making it a familiar environment for her. The staff have taken the time to get to know her and she seems happy which is the most important thing for us. It was not easy having to accept that 24 hour care was needed but we know we made the right decision and that mum is safe and secure and that her needs are being met properly. The home is bright and clean and care has been taken to design an environment that makes it easy to move around. The café is a lovely area to take family and visitors and the atmosphere is friendly and calm.

Reviewed by on

4.7 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money

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many thanks for your care, enthusiam and sense of...

My experience with Amherst Court has been a very positive one. The staff there not only care for my Aunt they also care about me. and I can be more of a problem than she is! We have all been through a lot together and come out the other side. As far as I can tell my Aunt is happy there and all her needs are met. The atmosphere there is one of peace and order, nothing comes along that can't be dealt with. There is plenty of activities for those that can take part, with lots of visiting of outside entertainment. The building has been purpose built with residents in mind and it works wonderfully well.
All of the above give me peace of mind knowing that when I am not there all is well.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Excellent

My husbands mother Betty Spearpoint had been at Amherst for 2 yrs sadly she passed away there just recently. The family has nothing but high praise for all the staff and the carers they all gave her so much Love ,Care and Personal Attention while she was there, also the loving thoughts and help that all the staff gave to the family in mums last weeks. The dedicated staff that you have at Amherst court are fantastic, well done to them all. Many thanks from all Betty's family.
Entry Mar 2011

Reviewed by on

4.7 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money

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A first class provider can\'t fault it

Mum has been in Amherst court nearly 2 years, she is very happy the staff are 1st class, the rooms are loveley. cleanliness is very good. Entertainment is excellent the residents are taken out to the shops,festivals,B&Q workshops. I could not give my mum the 24 care has .much has i would have I love to. I would recomend Amherst Court to any body

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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An excellent residential home specialising in...

This is a well run establishment providing specialist care for clients living with dementia. The accomdation is first class and furnished to suit the clients needs and disabilities. The home employs specialist staff to facilitate many activities that ensure the clients are able to be fully integrated and are entertained and able to feel that they are members of the residential community. Relatives are encouraged to become involved with the home and its staff to the benefit of the client.

Reviewed by on

4.3 Good

4.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money

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so pleased we found it

The 1st good impression came when I popped in, without an appointment, and was given a full and infromative tour of the home. It is clean, modern and all the ensuite rooms are airy, have their own TV and are very welcoming. Cannot fault the care and dedication of the staff. They all get to know the residents & treat their needs as if they were friends. The activities are enjoyed by all and the photo gallery is great for relatives. We are so glad we found Amherst and that Dad is safe and happy

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Wonderful! Crucial decision totally vindicated!

Mum has lived at Amherst Court for 3 months. I’m impressed by the quality of care: receptionists are friendly & helpful; cleaners keep everywhere clean & fresh smelling; the caretaker hung Mum’s many photos up quickly; the Floor Manager takes a personal interest in every resident; Team Leaders are highly organised & keep copious records important to Mum’s well being; Carers show kindness & a sense of humour; a great hairdresser’s on site. Activities abound! Mum’s smiley face is in many photos!

Reviewed by on

4.7 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money

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Fantastic care in wonderful setting

A purpose built building. Modern, clean and well maintained. Beautiful ensuite rooms with every need catered for.The care that Mum recieves is second to none. Through good observation skills from care staff and input from families on their relatives likes, dislikes and needs, everyones invividual needs are carefully planned. Staff deliver so much more than just practical care. Great respect is shown but also Mum feels loved. What more can she or us her family ask for?

Reviewed by on

4.3 Good

5.0 Quality of care and staff
4.0 Facilities and cleanliness
4.0 Value for money

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clean, caring, all needs met

After looking at several dementia care homes, we looked around Fort Amherst and came outside and decided this was the home for Dad. All staff friendly, helpful, polite and caring. Always willing to deal with any request straight away. Ticks all the boxes for Dads needs. Improvement in his well-being. Food excellent, plenty of it, and fluids. Home is clean and tidy, clutter free. Room suits his needs, en-suite with shower. Television provided by home. Home has definitely improved dementia care.

Reviewed by on

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A well run home.

After searching for a good local dementia care home, Amherst Court came up tops. A new Avente home. All staff, team leaders, receptionists and management most helpful and friendly. Mum has a lovely bedroom with ensuite, is cared for and generally participates when she can in all the various activities staff provide for the residents. Staff are always polite, will have time to answer any questions or concerns you have. Cafe downstairs for public/residents. Good. Glad Mum is there and happy.

Reviewed by on

4.3 Good

4.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money

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Showing 11 reviews | Page 1 of 1
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