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Barchester - Chorleywood Beaumont

Type: Care Homes

Area: Hertfordshire

 

2.3 out of 5 - Poor

3.0 Quality of care and staff
2.0 Facilities and cleanliness
2.0 Value for money
From 1 user review

 

Address

Rickmansworth Road
Chorleywood
Hertfordshire
WD3 5BY

Telephone

01923285111

Local Authority

Hertfordshire

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Latest reviews of this care home setting

Barchester - Chorleywood Beaumont

Care at the Chorleywood Beaumont Barchester

For the enormous sums which my mother is paying for her care in this home, there are several areas where I feel she is not properly cared for:

1) Carers, although generally attentive and kind, do not encourage my mother sufficiently to participate in activities or eat with others in the dining room. This means she spends most of the day in her room alone and this is not good for her mild dementia.

2) On one occasion, when my mother had a fall and was quite bruised on her face, I was not phoned and advised of this. I made a lot of fuss about this and made it clear that, as my mother's carer and next of kin, I expect to be notified of any problem , medical or other.

3) The level of nursing care is unclear. My mother has hearing issues. It has been impossible to get her ears syringed at the home as It was explained to me that nurses do not visit to carry out such procedures. I had to pay for a taxi and escort for her to visit her doctor. This has been complicated and ongoing. In other homes, at virtually half the cost, such nursing care is provided.

3) The food is poor, despite recent changes which started in Jan 2018. My mother really does not like the meals. Often there are odd options, not suitable for older folk. Teas and coffees served in room are generally stewed and cold. It should always be made clear to residents that there are other options available, not on the menu

State of room and bathroom - these are often not well cleaned, esp the bathroom. I am surprised that there is not shower facility in the rooms. Sometimes there is a strong smell of urine etc in the corridors.

Reviewed by on

2.3 Poor

3.0 Quality of care and staff
2.0 Facilities and cleanliness
2.0 Value for money

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