Reviews of this care home setting
The Shelbourne at Sway
A marvellous Care Home!
The Shelbourne at Sway is marvellous. I have been here as a Residents since May and the staff cannot do enough for us
Reviewed by Joan Vincent Resident at The Shelbourne
Reviewed by Anonymous on Oct 16 2012
4.7 Excellent
5.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money
Lovely ! home from home
I have been at Shelbourne since January 2012 and have been very happy here. The food , the staff , the activities are really very good and I have really enjoyed evrything there is to offer at Shelbourne
Reviewed by Anonymous on Oct 16 2012
5.0 Excellent
5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money
Compassionate, kindly, considerate, friendly, caring.
I cannot fault the care my father is getting at Shelbourne. His care needs have changed dramatically since he arrived in May due to deterioration with Vascular Dementia - the cruelest disease from which he could suffer considering his former life as a pastor and theologian. All the staff, carers, dining staff, cleaning staff, managers & other residents meld together to make the best environment for a person needing care. I would hope that my family would place me in 5-star care at Shelbourne.
Reviewed by Lindsay Dyke on Sep 18 2012
5.0 Excellent
5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money
Excellent Care and Facilities
Our elderly parents recently moved in and the whole family is pleased we chose Shelbourne at Sway. The facilities and rooms are excellent, all the staff are friendly, attentive and know how to deal with the elderly, and the social activites are very well organised.
All the 'pre-move' activities were handled in a very profesional manner by the Shelbourne staff, with all queries and concerns handled in a prompt fashion.
All in all, we are very pleased.
Reviewed by Anonymous on Jun 24 2012
4.7 Excellent
5.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money
Exceptionally kind, caring and professional
From the moment we first made contact with Shelbourne, the genuine interest and concern we received was exceptional. The attention and care my stepfather receives from all the staff at Shelbourne has given him a new, very full and much happier life, something I really did not think possible following his diagnosis of Alzheimers.
Reviewed by Jennifer Fake on Jun 24 2012
5.0 Excellent
5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money
Most impressive care home around!
From the minute you walk through the doors, you know you have entered somewhere very special. Shelbourne is a very prestigious care home in Sway. The staff are all very friendly and the atmosphere is always bustling with residents enjoying their various activities. Farron and Steve are both very welcoming and professional and this is reflected in the enthusiasm for the staff they manage.
Reviewed by Kathryn Charlwood on May 03 2012
5.0 Excellent
5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money
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