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Belmont Castle Care Home

Type: Care Homes

Area: Hampshire

 

Address

Portsdown Hill Road, Bedhampton
Bedhampton
Havant
Hampshire
PO9 3JY

Telephone

2392475624

Email

info@lrh-homes.com

Website

Local Authority

Hampshire

Average Rating

4.8 out of 5 - Excellent

4.9 Quality of care and staff
4.8 Facilities and cleanliness
4.6 Value for money
From 36 user reviews

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Reviews of this care home setting

Belmont Castle Care Home

Friendly cheerful staff, despite the challenges of the job

I visit an elderly resident of this home quite frequently. I have found the staff very helpful despite the tough challenges that they face. The home is clean and tidy. Most of the residents seem happy.

Reviewed by on

4.7 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money

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An excellent home

As soon as we walked in to Belmont Castle we felt comfortable with the place. Friendly staff and a detailed tour of the facilities.
My mother-in-law moved in a couple of months ago and has settled well. The staff are attentive and sympathetic to her problems and she seems at ease, which at this stage of her life is the most important thing.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Lovely staff and exceptional level of care

I can only speak from my personal perspective, of visiting two recent new residents at Belmont Castle. The staff strive to live their values of respecting the individual. Those living there are not relegated to \'simply living in a nursing home\' with perhaps such negative connotations. Instead, it really is a new start!! This home offers comfort, safety, compassion and many many vibrant activities. As one resident said to me recently she 'no longer feels lonely' and I sleep well because she is so happy. This is an exceptional place, filled with laughter and love :-)

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Dedicated carers putting the needs of residents first

From the moment Mum stepped through the front door of Belmont Castle, the staff have only ever treated her with kindness.
Nothing is too much trouble whether you're a resident or a visitor- for example we are always offered a cup of tea.
As we live some distance from Mum it is so re-assuring to know that Mum is happy, extremely well cared for, and most importantly safe. The staff's attention to detail in these requirements is amazing.

Reviewed by on

4.7 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money

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Dedicated and caring staff in excellent surroundings

Whenever I visit my mother, I am greatly impressed by the professionalism and dedication of the staff in the home. This impression reinforces her own reports of the support she has received. She welcomes the opportunities to chat with staff despite the calls on their time and to get to know them as individuals. I always find the atmosphere welcoming and cheerful. This is natural and not forced and flies in the face of the stereotypes some people may have of depressing and gloomy residential care home environments. Belmont Castle to the contrary is a place full of life and good spirits.
I live a considerab;le distance from the home so I am glad to be able to be assured that my mother is receiving the best possible care. On a practical note, I often arrive from a 2 hour car journey around lunchtime. I am not only impressed that I have always been offered a meal, but that staff bring the tray to my mother's room so I can maximise my visit time by eating with her, rather than in the area downstairs. At other times of the day, I have similarly been brought up cups of tea, although there are drink making facilities downstairs. This in itself a small gesture, but it is symptomatic of the extra mile that staff are willing to go on behalf of residents and those visiting them.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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