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Heffle Court

Type: Care Homes

Area: East Sussex

 

4.8 out of 5 - Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
4.5 Value for money
From 2 user reviews

 

Address

Station Road
Heathfield
TN21 8DR

Telephone

01435864101

Local Authority

East Sussex

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Latest reviews of this care home setting

Heffle Court

Heffle court - excellent care!

My husbands aunt was at Heffle Court for exactly two years to the day. She suffered from dementia, but we never had a days worry about her. The staff were very friendly and helpful, nothing was too much trouble. Her room was brand new and was elegant, clean and tidy, with en suite bathroom. It can't be easy caring for people with dementia, but the staff were so kind. There are no appointments to see people, you can go at any time, which we liked. The activities co-ordinator is superb and there is always something going on to keep the residents happy and active. There is a little area outside for animals and birds, like goats, rabbits, hens budgies etc and cafe and a lounge decorated in 50s style. Every care is taken, the food is excellent too. Would recommend highly.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Friendly, Clean, Welcoming, Trust worthy

My grannie was in Heffle Court for about a year suffering from dementia. The staff there were so helpful and kind to her. Whenever we came to visit they made us feel welcome and tried their best to make it a home from home for us. They were very good to her and even though it was a very difficult situation they treated her with respect and kindness.
We even held a party there in their dining room to celebrate her and my grandfather's 60th wedding anniversary with all the family. Again the staff were great in helping us hold the party and made us feel welcome.
When she died a couple of the staff came to the funeral which we really appreciated.
It's a lovely home and everyone there were so friendly, we're all very grateful for the help she received in her final year.

Reviewed by on

4.7 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
4.0 Value for money

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Showing 2 reviews | Page 1 of 1

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