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Florence Lodge

Type: Care Homes

Area: Dorset

 

Address

23-25 Florence Road, Boscombe
Boscombe
Bournemouth
Dorset
BH5 1HJ

Telephone

1202397094

Local Authority

Bournemouth

Average Rating

4.8 out of 5 - Excellent

5.0 Quality of care and staff
4.3 Facilities and cleanliness
5.0 Value for money
From 6 user reviews

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Reviews of this care home setting

Florence Lodge

Outstanding Service In Managements Absence

Firstly, i would like to say keep up the good work to all of you. Also i want to mention how impressed i was with the continued great service that happened in the absence of the management being away for two weeks. The staff continued with the high standard of care and managed the running of Florence lodge in a very professional way. Thank you for the hard work and great service that you provide for my mum and the other residents.

Reviewed by Jean Simpson on May 29 2013

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Organised. Kindness Understanding. Caring. Helpful.

I cannot praise enough the manager and staff for their kindness and under standing given to my mother in law, right up to her passing away. My wife and I found them caring and helpful at all times, especially on her admission and after her death. We would willingly recommend them to anyone. Norman Todd.

Reviewed by Anonymous on Jan 30 2013

4.7 Excellent

5.0 Quality of care and staff
4.0 Facilities and cleanliness
5.0 Value for money

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excellent, careing, supportive, family feel

I have had a close friend in this home for just over 2 years. She was very happy here and because of the welcome she first received when on a respite visit she took the decision to give up the home she had lived in for 96years and move to Florence Lodge on a permanent basis.
Whilst here she has been treated with courtesy and respect and not only her but all her visitors. We were always offered a drink and the manager and staff were always happy to help if there was a problem, Thank you

Reviewed by teresa harrison on Jan 29 2013

4.7 Excellent

5.0 Quality of care and staff
4.0 Facilities and cleanliness
5.0 Value for money

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Caring kindness understanding helpful organised

Reviewed by Anonymous on Jan 27 2013

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kind caring helpful staff

my mother was a resident at florence lodge until her death in december2011 she was treated with love kindness and respect during her stay and i would reccomend them to anyone

Reviewed by Anonymous on Jan 27 2013

4.7 Excellent

5.0 Quality of care and staff
4.0 Facilities and cleanliness
5.0 Value for money

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