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Heathercroft Care Home

Type: Care Homes

Area: Cheshire

 

4.3 out of 5 - Good

4.5 Quality of care and staff
4.5 Facilities and cleanliness
4.0 Value for money
From 2 user reviews

 

Address

Longbarn Lane, Woolston
Woolston
Warrington
Cheshire
WA1 4QB

Telephone

01925813330

Local Authority

Warrington

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Latest reviews of this care home setting

Heathercroft Care Home

new manager

I have never been totally happy with my Mum being in Heathercroft but she seems to be, so I just have to accept this, I think my problem is lack of experience in care homes as I have come to believe that Heathercroft is actually pretty good but better than what? the staff have come and gone over the 4 years Mum has been in there and I have had some battles with staff over them 4 years so I thought it right that when something good happens its only fair to give them a mention,
My brother my (Mums favourite son :-)) was getting married last weekend and Mum was adamant she was making the wedding, unfortunately she has lost the use of her left side so needs to be in a special supportive chair to go anywhere, we all thought there was no way she would make it as she had not been out of bed for months, the home has a new manager Caron who could not have been more helpful and together with some amazing staff members Lauren, Debbie & Jenny we managed to get Mum to the wedding to see him married,
I am hoping with Caron in charge we will find a difference in the care but I do know that my Mum really appreciates the everyday care that Lauren and Jenny give her along with others too like Anne,Ian,Judy and the lovely Jodie (so sorry if I have missed anyone)
I have no fears that Mum is not well looked after I just wish that time could be spared for staff to sit for an amount of time a day and just simply have a brew and a chat with Mum as she may have lost the use of her legs, but her mind is still 100% (well about 90%) but I realise this is just not the world we live in which is quite sad,
Thanks again everyone involved it meant such a lot to her
Regards
Mike Lloyd

Reviewed by on

3.7 Good

4.0 Quality of care and staff
4.0 Facilities and cleanliness
3.0 Value for money

Share review:
Excellent Care Home

My mother was in Heathercroft for just over a year before she sadly passed away. The Care she received was unbelievable. All the staff are committed dedicated people who actually care.
The Home is always clean and everyone has a professional manner about them. My partner and I can be happy in the knowledge that my mother was well looked after even until the time of her passing. This home has a team that work very hard to make the residents feel comfortable and well cared for. Thank you Heathercroft. Andrea and Samm Roberts.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

Share review:
Showing 2 reviews | Page 1 of 1

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