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The Knolls Care Centre

Type: Care Homes

Area: Bedfordshire

 

3.2 out of 5 - Average

3.5 Quality of care and staff
3.0 Facilities and cleanliness
3.0 Value for money
From 3 user reviews

 

Address

Plantation Road
Leighton Buzzard
Bedfordshire
LU7 3JE

Telephone

01525380600

Local Authority

Central Bedfordshire

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Latest reviews of this care home setting

The Knolls Care Centre

Rapid decline in quality

The lack of staff is a worry. On visit, residents were still walking around in night wear at lunch time. Buzzers going off continually and no response from carers and managers. Staff sat outside smoking rather than engaging with residents. The.smell of urine stings your eyes. The building is run down and in desperate need of attention and invesent. What once was a home of pride and passion is now of lowest standards and no care. I was greeted by a leaking entrance hall on my visit and told it's been like that for years. Staff were all sat in the reception talking whilst residents buzzers were sounding and calls ignored from the lounge. The home is dated and dirty and over priced. You can find so much more eksewhere. I would not recomm this service as a healthcare professional of 30 years.

Reviewed by on

1.3 Bad

2.0 Quality of care and staff
1.0 Facilities and cleanliness
1.0 Value for money

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Mrs R Boyce

Second to none

This care home is amazing. My brother has just passed and the care, affection, and attention the nurses and staff gave him and us is second to none. I will never be able to thank them enough for their kindness

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Amazing Care and Amazing Staff

This place is clean tidy, the staff are truly amazing, I couldn't have asked for better people to look after a member of my family, they are kind and go above and beyond to help anyone who is there. They treat people like human beings with hearts and souls, not just another person in a room, they know all by name and care equally about each person who is there. You can not fault any part of this care home.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Showing 3 reviews | Page 1 of 1
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