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Yatton Hall Care Home

Type: Care Homes

Area: Avon

 

3.8 out of 5 - Good

3.8 Quality of care and staff
3.7 Facilities and cleanliness
4.0 Value for money
From 7 user reviews

 

Address

High Street
Yatton
Somerset
BS49 4DW

Telephone

01934833073

Local Authority

North Somerset

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Latest reviews of this care home setting

Yatton Hall Care Home

Dangerous

Vastly understaffed with carers undervalued and unable to provide safe environment for resident. At night one nurse for 40+ residents all with nursing needs which means if their are two medical problems at th same time how can they be managed? Or one and medication which is time critical?

Furthermore the rooms are dirty and not cleaned daily, leaving floors filthy. Lack of entertainment for residents and never an outing means monotone and nothingness fills the day.

Reviewed by on

2.0 Poor

4.0 Quality of care and staff
1.0 Facilities and cleanliness
1.0 Value for money

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Not good

My parent is there and I know they are busy but not happy at all .
Room has dirty food and dry drinks on floor units and table.
I don't want to moan as manager lovely but the rest of place is awful run down .
Staff do their best but they are fighting a loosing battle.

Reviewed by on

2.3 Poor

3.0 Quality of care and staff
1.0 Facilities and cleanliness
3.0 Value for money

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Very good all round care

My mother entered Yatton Hall in February this year after it became impossible for her to remain at home. The staff are wonderful to her even though she can frequently become agitated & aggressive. My father & I have been kept fully informed about everything & there is always someone I can turn to for help or advice however busy they are. When we visit we are always made to feel welcome, the home is clean & bright & there are activities arranged for those residents who wish to take part.

Reviewed by on

4.0 Good

4.0 Quality of care and staff
4.0 Facilities and cleanliness
4.0 Value for money

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Happy, caring, family orientated home.

Yatton Hall has made all the family very welcome and my sister settled in a few days. She loves her room and most of the staff, who are really patient and friendly towards her. Having severe physical disabilities and learning difficulties it was hard to find a home that could cope with her needs but I wish we had found Yatton Hall years ago. Having had very poor physical and psychological care at a Cheshire Home in Wiltshire we are so pleased she is happy and well cared for here.

Reviewed by on

4.0 Good

4.0 Quality of care and staff
4.0 Facilities and cleanliness
4.0 Value for money

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Nursing Home

My mother has been resident here for over four years and is difficult to deal with most of the time. The staff try their best and I am pleased with the care they take in keeping her safe and well. In comparison to other homes I have visited their procedures, furnishing, security, surroundings and care are well above the standard displayed by others and what I would wish for my mother.

Reviewed by on

3.7 Good

3.0 Quality of care and staff
4.0 Facilities and cleanliness
4.0 Value for money

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Friendly and caring staff

My mother came to Yatton Hall from her own home, where, in spite of frequent visits from carers and nurses, she was not eating properly, her diabetes was not being controlled and she had a number of falls. Family and friends now comment on how well she looks. Staff are caring and friendly though often rushed off their feet. They work hard in difficult circumstances. We are always kept informed about doctors' visits etc. The home is bright and clean after a recent refurbishment.

Reviewed by on

4.0 Good

4.0 Quality of care and staff
4.0 Facilities and cleanliness
4.0 Value for money

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100% care given every day

My step mother spent last yr in hospital and had given up living. She refused food and would not get up. Within a month of being in Yatton Hall, she has started to mix with other residents and is eating well. The Management were very welcoming when I first visited and gave helpful and friendly advice. The nursing staff are second to none. They are very busy but always take time to talk and inform of progress etc., I saw 10 other homes and none came close as Yatton Hall. Highly Recommend.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Showing 7 reviews | Page 1 of 1

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