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Tinies Caxton House

Type: Nursery & Group Childcare

Area: London

 

4.0 out of 5 - Good

4.4 Quality of care and staff
3.7 Facilities and cleanliness
4.0 Value for money
From 191 user reviews

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Tinies Caxton House


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Description

Westminster Holiday Playscheme, London

Address

Department of Work & Pensions
Caxton House, Tothill Street
LONDON
Westminster
SW1H 9DA

Telephone

0207 3840322

Local Authority

Westminster

Ofsted

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Latest reviews of this nursery and group childcare setting

Tinies Caxton House

I am able to work knowing my daughter is well...

I am able to work knowing my daughter is well cared for.

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Once again, my daughter enjoyed her time with...

Once again, my daughter enjoyed her time with Teen Trial and the staff working at Caxton House did a great job. However, the quality of organisation has slipped and needs to be improved if we are to use the scheme again. On Thursday, rather than having a list of suitable films at a suitable time from which to choose, there was a lot of confusion which meant that the kids attended a film that didn't start until nearly 2pm. I had to wait an hour for my daughter to return to Caxton House, and as a result she missed a riding lesson that I had already paid form. A list of potential films should be available the previous day - or at the very least available when parents drop their children off. Then, on the Friday there was nobody there at 8.30am when I went to drop my daughter off, which is totally unacceptable. The venue should be open, and all paperwork ready, before parents start to arrive.

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4.0 Good

5.0 Quality of care and staff
4.0 Facilities and cleanliness
3.0 Value for money

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There are lots of activities to stop teenagers...

There are lots of activities to stop teenagers getting bored at home and luring them away from computer games.. The outings are fun and well organised.

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The click and climb activity was thoroughly...

The click and climb activity was thoroughly enjoyed by my daughter, so much so that we went back the following week!

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3.7 Good

4.0 Quality of care and staff
3.0 Facilities and cleanliness
4.0 Value for money

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Excellent service.

Excellent service.

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Great value and excellent programme of days out...

Great value and excellent programme of days out for teen trial

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4.7 Excellent

5.0 Quality of care and staff
4.0 Facilities and cleanliness
5.0 Value for money

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Safe and convenient space.

Safe and convenient space.

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5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Good Service.

Good Service.

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Safe and fun environment led by friendly people...

Safe and fun environment led by friendly people who are wonderful with the children.

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Excellent, as usual!

Excellent, as usual!

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I liked the activities.

I liked the activities.

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3.3 Average

4.0 Quality of care and staff
3.0 Facilities and cleanliness
3.0 Value for money

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Fantastic. Kept my son busy during the holidays...

Fantastic. Kept my son busy during the holidays which lots of interesting activities. The programme was well thought out and age appropriate.

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It is a safe environment for children to attend...

It is a safe environment for children to attend relieving parent/carers of any concerns while they work.
There is enough structure and discipline without it being too controlled allowing the children the freedom to do a range of things

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5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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It is a life saver and so much peace of mind...

It is a life saver and so much peace of mind during the holidays. It means I can come to work and not worry as I know my daughter is entertained and doing fun things with other children her own age.

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3.3 Average

4.0 Quality of care and staff
3.0 Facilities and cleanliness
3.0 Value for money

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Good value for money, easy to get to, good range...

Good value for money, easy to get to, good range of activities specially for the teens.

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5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Bex really enjoys the holiday club and has been...

Bex really enjoys the holiday club and has been attending for the past 10 years. This is her last summer as she turns 15, but she would like to return as a helper as soon as she is old enough.

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4.3 Good

4.0 Quality of care and staff
4.0 Facilities and cleanliness
5.0 Value for money

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Tinies offers very effective childcare for...

Tinies offers very effective childcare for children across a wide range of ages and particularly in Teens offers a fantastic range of activities and outings that they can experience.
The staff build up good relationships with the children even in a short space of time.

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3.3 Average

3.0 Quality of care and staff
3.0 Facilities and cleanliness
4.0 Value for money

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Brilliant, the activities are varied, fun and...

Brilliant, the activities are varied, fun and age appropriate. The staff are amazing, my child reaslly enjoys it and its great for me being able to work so close.

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5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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My daughter always love making new friends her...

My daughter always love making new friends her own age

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My son told me he really enjoyed his day. The...

My son told me he really enjoyed his day. The trip to the Olympic Park to go down the Orb was a particular highlight. When I went to collect him I noticed he was having a great time playing with other children and the staff.

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I am content with the activities that my daughter...

I am content with the activities that my daughter is offered whilst she attends Teens. I am concerned with an incident that occurred on Tuesday this week. One of the Tinies leaders, Joe, pulled a chair away from a child whilst they were about to sit down. This caused the child to fall and hurt their back. This is very dangerous and I am concerned that whilst it did not happen to my daughter she was still exposed to this. I would strongly suggest that you bring the seriousness of this incident to the attention of the individual concerned. I am sure that this is a one-off but if this were to occur again then I would be have serious doubts about my daughter's safety whilst she was with you.

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My daughter has special needs which I highlighted...

My daughter has special needs which I highlighted when registering and ticked the box to say I would like someone to call and discuss. No one did. When I arrived at the venue at the time stated on my booking, I found that the time stated on the booking was wrong and, in fact, an earlier time slot actually applied. My daughter has high functioning autism and this was incredibly stressful for her. When someone eventually arrived to collect her and other children who had been given the wrong time, I asked if the individual was going to be caring for the children that day and was told they were 'just collecting', so had no choice but to hand over the information about my child's need to this person rather than speaking to anyone directly involved in my child's care. My child attended with a colleague's daughter who was primed to look out for her, which is just as well as the feedback from the colleague's daughter was that the staff made no effort whatsoever to accommodate my daughter's special needs. The only reason I arranged for the session was to provide an interesting activity day for my child, not because I needed child care. I doubt very much I'll repeat the experience, judging by the feedback from other children and my daughter's apparent disinclination to attend again. Clearly, this club makes no effort whatsoever to include or accommodate children with additional needs.

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1.0 Bad

1.0 Quality of care and staff
1.0 Facilities and cleanliness
1.0 Value for money

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My child has been attending for almost 10 years...

My child has been attending for almost 10 years and looks forward to coming back every holiday.

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Yes.

Yes.

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The workers are fun, fully engaged and care that...

The workers are fun, fully engaged and care that the children enjoy the day. Our kids came away really looking forward to the next time.

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Showing 191 reviews | Page 1 of 8  1 ·  2 ·  3  Next | Last
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