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The Milky Way Day Nursery Ltd

Type: Nursery & Group Childcare

Area: Leicestershire

 

3.7 out of 5 - Good

3.8 Quality of care and staff
3.2 Facilities and cleanliness
4.0 Value for money
From 5 user reviews

 

Address

68 Corporation Road
NR
Leicester
Leicester
LE4 5PW

Local Authority

Leicester

Ofsted

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Latest reviews of this nursery and group childcare setting

The Milky Way Day Nursery Ltd

Used to be a great nursery

My son started in 2017 and i was very happy but went back after summer 2018 and things have changed alot. I felt the level of care he was getting had gone down and the room he had to play was tiny as various bits upstairs have been gated off.
Conflicting reports when picking him and lack of communication between staff, un-trained staff left alone to look after children. Being told they were too busy to toilet my son so was unsupported as a parent. I voiced my concerns but didnt feel i was taken seriously.. in the end as my son seemed unhappy to go and trust had gone i decided to pull him out. Was very sad as in past was a fantastic nursery.

Reviewed by on

2.3 Poor

2.0 Quality of care and staff
2.0 Facilities and cleanliness
3.0 Value for money

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Very caring staff

All three of my children have attend milky way day nursery. I can honestly. Say I have had no problems. The staff are well trained and very friendly. I have used the nursery for 6years now and always find the staff and manager very willing to help or accommodate. Situations that can arise... Facilities. Are good.. And a lot is put into ensuring children can transition into infant school well. I highly recommend the nursery.. My child have always been really happy to go to nursery in the morning, which makes it so much easier...

Reviewed by on

4.7 Excellent

5.0 Quality of care and staff
4.0 Facilities and cleanliness
5.0 Value for money

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THE BEST NURSERY IN LEICESTER

All three of son' went to Milky Way Nursery. Two of who had medical problems with going to the bathroom and drinking milk. Due to the problem's our two younger son' face we were very fussy about their health and daily routine's. Milky Way Nursery staff were ALWAYS accommodating and exceeded our expectations. Our three son's who are now 8years, 4 years and 3 years. Enjoyed and recall their time at Milky Way to SUCH AN EXTENT that even though we have moved away to another country. When we talk of our family they also talk about Milky Way Nursery staff and consider in particular their Male nursery nurse equal to our family members. Having a male nursery nurse helped our son's settle into nursery alot and they enjoyed the experience more. We visited upto 23 nurseries each time we needed to send our son's to Nursery and EACH TIME milk way came out the BEST!

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Good allrounder

Both my 2 year old and 1 year old attend this nursery. The staff are all very friendly and both my children get on great with them, my son has some medical conditions which the nursery are very aware and understanding of. Overall my children enjoy their time at nursery which makes me happy to leave them in Milky Ways care.

Reviewed by on

4.0 Good

4.0 Quality of care and staff
4.0 Facilities and cleanliness
4.0 Value for money

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poor communication

I was told by joshua that there was a place available for my son but during the appointment after being shown around and allowing my son to play the nursery manager told me there were no places available, I felt totally unwelcome, I was barely out the door when she closing it to try and squeeze me out. Bottom line dirty, smelly, unfriendly and a distinct lack of communication.

Reviewed by on

2.3 Poor

3.0 Quality of care and staff
1.0 Facilities and cleanliness
3.0 Value for money

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Showing 5 reviews | Page 1 of 1

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