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The Milky Way Day Nursery Ltd

Type: Nursery & Group Childcare

Area: Leicestershire

 

3.7 out of 5 - Good

3.8 Quality of care and staff
3.2 Facilities and cleanliness
4.0 Value for money
From 9 user reviews

 

Address

68 Corporation Road
NR
Leicester
Leicester
LE4 5PW

Local Authority

Leicester

Ofsted

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Latest reviews of this nursery and group childcare setting

The Milky Way Day Nursery Ltd

Zoe is the best one on one worker

My son went to milky way day nursery for over a year, due to my son being high on the autism spectrum no mainstream setting is easy for my son to settle into and make progress but he did just this with Zoe she was the best one on one worker I could of asked for,she delt with a lot with my son and couldn't give her enough praise, I also worked with Zoe before when my son was a new born and I knew how brilliant she was with children but not how great and patient she was with special needs children would highly recommend her my son adores her ??

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Milky way

My son attendeds Milky Way day nursery every Tuesday for one to one support due to having autism , his one to one worker (Zoe) is amazing and there's also a couple of others who have been helpful with him and myself , I have been very happy with his outcome and the bond he has with Zoe is outstanding , I however do not like to leave him anywhere but knowing on a Tuesday that his in the care of Zoe puts me at ease , she has done amazing work with him and built up an amazing friendship with him due to him not being able to socialise . Truly amazing woman and I wouldn't have any other be able to bond with him the way she had , I trust her completely and thank her for all her hard work with my son , and how well she keeps him safe due to him having no understanding of safety

Reviewed by on

4.3 Good

5.0 Quality of care and staff
4.0 Facilities and cleanliness
4.0 Value for money

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Trustworthy and caring

I have used the Milky Way Day Nursery for 7yrs. I began using a nursey relucatantly, as my mother who looked after my first son fell ill..which left me no choice but to find a provider...despite my reservations . I can HONESTLY SAY all of my worries were unfounded..From the start I felt assured. The care my child was recieving could not be faulted, he was always clean when I collected him and happy. He began to build great relationships with the staff. I have always found the management and staff to be very efficient and caring. This nursery has a excellent ethic (welcoming and caring) and all of my children (4) have excelled in development with the continuous support of the nursey staff. The staff are always willing to offer any support and advice about any issues I may be having with the any of the children. I did live locally, but since moving I continue to use milky way as I can not fault the care provided... ( Even with the 30mins drive to get there)The manager always keeps me informed of changes within the setting and will seek to find a solution if I need care for an extra day, but nursery places may be low.., i can also access the parent app to keep up to date with my son day to day , and follow his progress... my son loves this nursery..As a mother if your child is happy you are too, so having such professional caring staff looking after my child gives me a greater piece of mind knowing they are safe ,happy and content. Excellent service provider...I would highly recommend this nursery...one happy mum.

Reviewed by on

4.7 Excellent

5.0 Quality of care and staff
4.0 Facilities and cleanliness
5.0 Value for money

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Milkyway Day Nursery

I would HIGHLY recommend this Nursery.
Both my girls attend or did attend Milky way and I truly believe the staff there have helped my eldest to blossom into a confident little girl who loves to learn. She still remembers reading certain books there and talks about her memories there so fondly.
My youngest currently attends there, and once again she can't wait to go to nursery-she loves it!
They always have different selections of toys out for the children to play with and my little girl absolutely loves the food they provide there. It is always clean and so well organised. All the girls are so welcoming.
I especially love the app they now use as I can get more of an insight of what is going on in my daughters day.
As a parent, it means the world to me that I can feel so comfortable in leaving my child to go to work, knowing they are so well looked after. I couldn't thank Audra, Kim and all the girls at Milky way enough for the support they have not only provided for my girls, but also me.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Used to be a great nursery

My son started in 2017 and i was very happy but went back after summer 2018 and things have changed alot. I felt the level of care he was getting had gone down and the room he had to play was tiny as various bits upstairs have been gated off.
Conflicting reports when picking him and lack of communication between staff, un-trained staff left alone to look after children. Being told they were too busy to toilet my son so was unsupported as a parent. I voiced my concerns but didnt feel i was taken seriously.. in the end as my son seemed unhappy to go and trust had gone i decided to pull him out. Was very sad as in past was a fantastic nursery.

Reviewed by on

2.3 Poor

2.0 Quality of care and staff
2.0 Facilities and cleanliness
3.0 Value for money

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Very caring staff

All three of my children have attend milky way day nursery. I can honestly. Say I have had no problems. The staff are well trained and very friendly. I have used the nursery for 6years now and always find the staff and manager very willing to help or accommodate. Situations that can arise... Facilities. Are good.. And a lot is put into ensuring children can transition into infant school well. I highly recommend the nursery.. My child have always been really happy to go to nursery in the morning, which makes it so much easier...

Reviewed by on

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THE BEST NURSERY IN LEICESTER

All three of son' went to Milky Way Nursery. Two of who had medical problems with going to the bathroom and drinking milk. Due to the problem's our two younger son' face we were very fussy about their health and daily routine's. Milky Way Nursery staff were ALWAYS accommodating and exceeded our expectations. Our three son's who are now 8years, 4 years and 3 years. Enjoyed and recall their time at Milky Way to SUCH AN EXTENT that even though we have moved away to another country. When we talk of our family they also talk about Milky Way Nursery staff and consider in particular their Male nursery nurse equal to our family members. Having a male nursery nurse helped our son's settle into nursery alot and they enjoyed the experience more. We visited upto 23 nurseries each time we needed to send our son's to Nursery and EACH TIME milk way came out the BEST!

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Good allrounder

Both my 2 year old and 1 year old attend this nursery. The staff are all very friendly and both my children get on great with them, my son has some medical conditions which the nursery are very aware and understanding of. Overall my children enjoy their time at nursery which makes me happy to leave them in Milky Ways care.

Reviewed by on

4.0 Good

4.0 Quality of care and staff
4.0 Facilities and cleanliness
4.0 Value for money

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poor communication

I was told by joshua that there was a place available for my son but during the appointment after being shown around and allowing my son to play the nursery manager told me there were no places available, I felt totally unwelcome, I was barely out the door when she closing it to try and squeeze me out. Bottom line dirty, smelly, unfriendly and a distinct lack of communication.

Reviewed by on

2.3 Poor

3.0 Quality of care and staff
1.0 Facilities and cleanliness
3.0 Value for money

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Showing 9 reviews | Page 1 of 1

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