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First Steps Day Nursery

Type: Nursery & Group Childcare

Area: Dorset

 

4.8 out of 5 - Excellent

4.9 Quality of care and staff
4.8 Facilities and cleanliness
4.8 Value for money
From 10 user reviews

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First Steps Day Nursery


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Description

Established in 2010 our Oakdale nursery has rapidly become a key childcare provider for the Poole area. Our philosophy to continually reinvest in our business has proven to be a positive attribute in addition to our dedicated team of excellent childcare practitioners and safe, fun play areas. We have our own nursery catering team and provide a full meal service to the children in our care from breakfast on arrival to afternoon tea before the end of the day.

With all of these fantastic qualities it's not hard to see why each child that comes to First Steps gets the very best of our focus and quickly develops in confidence and social interaction. Our key workers form positive bonds with each child and continually monitor the child's progress, and where necessary works with key personnel within our business to overcome some of the little learning hurdles that can present themselves to that your child can eventually make the onward process to school having had the best nursery experience possible and be equipped to embrace the complexities of mainstream education in the UK.

Address

First Steps Day Nursery
75 Oakdale Road
POOLE
Poole
BH15 3LD

Telephone

01202675009

Email

manager@firststepsnursery.net

Website

Local Authority

Poole

Opening Hours

Mon Tue Wed Thu Fri Sat Sun
07:30
to
18:00
07:30
to
18:00
07:30
to
18:00
07:30
to
18:00
07:30
to
18:00
N/A N/A

Ofsted

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Services offered by First Steps Day Nursery

  • Soft surface outdoor areas
  • Pirate play ship
  • Bug hotel
  • Friendship hut
  • Full daily catering facilities
  • Costs include nappies,creams and all food where required
  • Parking facilities for drop off/collection

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Latest reviews of this nursery and group childcare setting

First Steps Day Nursery

Going from strength to strength

When my eldest daughter started at First Steps I was impressed from the word go with the staff and facilities. A very shy little 15 month old she grew to love the staff and her friends and very much enjoyed attending. Upon leaving, last summer aged four, she was very much ready both mentally and socially to start school - i credit a lot of this to First Steps.
The nursery has gone from strength to strength in the time we have attended, continually making improvements to the facilities offered and staff training. It is well run, very well organised and managed.
The combination of a happy atmosphere, wonderful caring staff and good value for money meant we didn't hesitate to send our youngest (19 months) who loves every minute of her time there.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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high quality care and education, putting children...

my son has been attending First steps Poole since he was 4 1/2 months old and he has flourished and grown since attending (he is now 3 1/2). the staff are caring and kind and support the children though out their journey. staff are approachable and supportive and adapt the setting to suite the child where ever possible
any issues are dealt with in a timely manner

Reviewed by on

4.3 Good

5.0 Quality of care and staff
4.0 Facilities and cleanliness
4.0 Value for money

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First steps day nursery

Both of my children attend first steps, one at nursery level the other at pre school. They both enjoy their time spent with the staff who are friendly and dedicated providing a wide range of activities and quality care. My children have a great time playing with other children, improving their social skills and learning the foundations in preparation for school. I wouldn't hesitate to recommend first steps for both full time childcare and pre school.

Reviewed by on

4.0 Good

4.0 Quality of care and staff
4.0 Facilities and cleanliness
4.0 Value for money

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First Steps Day Nursery

My daughter was one of the first babies through the door when First steps opened in Oakdale in 2010. We were impressed with it then and remain impressed with it now. The environment is stimulating, bright and spotlessly clean. The staff are nothing but amazing. I now have my second child at First steps and number 3 will start when I go back to work. I have always felt so comfortable that if they are upset they will be given a cuddle. This was so important to me. To be able to leave them in a caring and supportive place has made working so much easier. As they have gone through the rooms (baby room, toddlers and then pre-school) they have been encouraged, developed and progressed at a rate that has suited them. I am continuously amazed at what they learn at First Steps along side how much fun and play time they enjoy. I can't recommend this child care facility highly enough!

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Amazing

My eldest son Jake joined First steps not long after it first opened, he had been going to another nursery to start with and we had an awful experience , I went and took a look at First Steps and knew straight away this is where I wanted him to be, he loved his time there, I was so pleased with the nursery that there was no doubt that when I had my youngest child First Steps would be the only nursery he would be attending, Byron first joined first steps one day a week when he was 8 weeks old ,so I could complete a course, i felt like the worst parent in the world leaving him that young , Chantelle and Lauren were fantastic they made me feel so much better about my decision. Byron has spent time over the years in the baby room, toddler room and is now in pre school, he has loved every room and has learnt so much, All the girls are amazing you all work so hard and make everyday fun , he loves his days at First steps :) xx

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Child Care you can trust

I was a single mum wanting to return to work, but was so nervous about leaving my first daughter with anyone. Whilst searching for somewhere I felt I could manage to leave her, I took a visit to first steps! As soon as I walked in I just knew that this was the place. It is clean, open, airy and school like but with that cosy feeling. Millie was 8 months old when I first went back to work, and as a single parent, I needed all the support I could get. The staff at first steps quickly became like family and the trust I had in them felt so comforting. As the years have gone on I cannot thank the team enough for the brilliant job they have done with educating my child, from how to use the toilet properly, to counting to 50, they really are amazing! They have respected any wishes I have had in regards to the way I want Millie to be brought up and have worked along side me to get her prepared for each stage of her young life. From baby room, to toddler and now pre-school, Millie has been with the team now for 4 years and she is going to miss them so much when September arrives, as am I! The team provide wholesome meals, nappy changes at the right times, attention to each child (remembering the small things that really matter to your child, i.e Millie's cuddle cloth) and all the care and support that my child deserves. Cannot rate this day care team highly enough.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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5 star all the way!

As soon as I stepped foot in the door I knew First Steps in Oakdale was the nursery I wanted my son to go to and I haven't been disappointed! My son loves going and he amazes me everyday with the things he learns. He starts school in September and even though he will be one of the youngest, I am confident he will be just fine. Great nursery and I can go to work knowing my son is happy and safe :)

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Fantastic

My son joined First Steps 2 years ago and I can honestly say it is the best decision I ever made. When looking round nurseries First Steps were the only ones to say just turn up and see us no need for an appointment. My son is always so happy when I collect him and he has thrived so much. He has made so many friends and always comes home with so many stories of his many adventures. Trips out of the nursery are well organised and there is always an event or theme day to keep the children engaged and their families involved.
The staff are always on hand to answer any questions or address any concerns. The weekly blog is great as well and gives a great insight into the week the children have had with pictures to showcase the fun they've had. I honestly could not be happier with any aspect of the nursery.
My daughter is getting ready to join the ranks in August and I can't wait to see her develop with the help of the fantastic staff at First Steps.

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Excellent choice

My son joined First Steps at the age of 2 over 18 months ago. It was the best decision we made for him. He has thrived there through the knowledge and care that ALL the staff members provide. I knew from the first time we viewed the setting that it was the right place for him. I can go to work knowing that he is in very good hands. Every day he asks if he's going to First Steps today - I think that says a lot!

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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First Steps Oakdale is AMAZING

My daughter joined first steps day nursery Oakdale at just 7 months old which caused me the obvious anxiety...however, the staff really do put your mind at ease with their professionalism, enthusiasm and extensive knowledge of all things baby. 7 months later and I am still just as impressed and I am enjoying sending my daughter to nursery which is something I thought wouldn't ever happen. My gratitude especially to Lauren and Chantelle (management)

Reviewed by on

5.0 Excellent

5.0 Quality of care and staff
5.0 Facilities and cleanliness
5.0 Value for money

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Showing 10 reviews | Page 1 of 1

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