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Sitters.co.uk

Type: Nanny & Childcare Agencies

Area: Nationwide

 

4.6 out of 5 - Excellent

4.6 Quality of service
4.6 Quality of staff
4.5 Value for money
From 112 user reviews

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Sitters.co.uk


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Description

Thousands of busy parents across the UK have already discovered the secret to an active and stress-free social life with Sitters babysitting agency. Whether you need an evening babysitter for a few hours, or occasional daytime childcare cover - Sitters.co.uk has a dedicated team of professionally qualified childcarers - even at a few hours notice!

We offer parents a complete service - you tell us when and where you need childcare and we'll find you an experienced childcarer, suited to the needs of your family (all with the convenience of secure online booking or a single text message). All Sitters childcarers have been rigorously vetted and personally interviewed - so that you don't have to!

Sitters.co.uk is now Britain's favourite evening and daytime childcare provider. The service has run continuously for over 45 years and we have more experience than anyone in selecting suitable childcarers and arranging evening and daytime childcare, local to you.

You can register for free at Sitters.co.uk and you'll have immediate access to professional childcare whenever and wherever you need it. You pay nothing at all until after your first babysitting booking is complete - guaranteed! Sitters has been trusted by parents since 1967 and we're passionate about offering you the very best childcare available. Why not put us to the test?

Telephone

08447 367 367

Email

enquiries@sitters.co.uk

Website

 

Services offered by Sitters.co.uk

  • Evening babysitting
  • Hotel babysitting
  • Daytime childcare
  • Emergency childcare
  • Trusted since 1967
  • Experienced team
  • Thorough vetting
  • Local to you

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Latest reviews of this nanny and childcare agency

Sitters.co.uk

Rosemary Prentice

Rosemary rang us before to discuss the children as we were not going to be home when she arrived. She updated us on her arrival when the kids had been settled. She helped my parents who have walking difficulties get out of the taxi on their arrival home and even emptied our dishwasher! She had a lovely nature and the children had no complaints so would definitely recommend her

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Happy with Sitters.co.uk

I have been using Sitters since beginning of this year 2017 and I must be lucky to never had any issues. A platform to request for babysitters are fair and understandable in terms of price and timing required. All communications have been good both from Sitters.co.uk team and babysitters themselves. I have experiences requested babysitting at home and a hotel and I had to go work in another city and everything went well. There was only once that Sitters.co.uk couldn't fulfill my request due to being on a busy night with short notice but they have tried their best until last minute. I would recommend Sitters.co.uk

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Short notice no show

The first time I have used this service. The sitter agreed the date about 3 weeks ahead but I had a message on the day that they had cancelled. I was invited to offer more money to tempt a short notice replacement.

I organised the sitter to cover me being on a course and my wife working. Luckily my course was cancelled so I did not need a sitter but decided to keep the appointment to see what the service was like.

Sitters will refund the fee but I am not sure that they have an option. Can you charge for arranging a sitter that does not show up?

Reviewed by on

1.3 Bad

1.0 Quality of service
2.0 Quality of staff
1.0 Value for money

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Good so far

Only used them once but a good experience so far. Website is failry straightforward (if a little basic). The babysitter didn't call ahead as promised by the website but she arrived promptly and was fantastic - professonial, calm and reassuring. Would definitely use again.

Reviewed by on

4.3 Good

4.0 Quality of service
4.0 Quality of staff
5.0 Value for money

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Excellent babysitters

I have used Sitters for a number of years now to babysit for my two daughters, now aged 6 and 4. I have always received excellent babysitters via their site. Parents can leave reviews of the babysitters they have had and I find it very comforting to read the reviews about a babysitter that we have not had before. All babysitters are very qualified - most are nannies, childcarers or teachers - and are very friendly. I would not hesitate to recommend them.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Professional, reliable, dependable service.

We have relied on Sitters.Co.UK for our "baby sitting" ever since our children were small. Their processes and systems are really smart and very easy to use. The sense of relief of being able to book ahead for an event and know that a qualified and sensitive carer will turn up is probably priceless. All the sitters that we have worked with have been great people, with warmth, flexibility and highly professional. We have also used Sitters.Co.UK many times when staying in hotels and this has worked really well too.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Fantastic & very reliable service in South...

Sitters.co.uk are a fantastic institution. So far we have always been able to find a suitable, caring, experienced and friendly Babysitter even at the very last moment. It is very reassuring to know that all sitters are DBS-checked. Every sitter so far presented their "Sitters" badge upon their first visit (un-asked) and all of them instantly took charge and left us relaxed to go out and enjoy our free time in the knowledge that our children are well-looked after.

The booking system is easy and quick over the website. Confirmations are very swift and come with essential information on the sitter including reviews from other parents (a telephone number / contact details would be very helpful at this stage, but of course there is a reason this is not made available at the time of booking).

If the (confirmed) babysitter does not get in touch within an hour of the booking there is a button allowing you to get in touch with the agency who will then contact the sitter on your behalf (very good system, but I've not used it so far, which in itself is a good sign!). Should they fail to contact the sitter they will try to obtain somebody else.

From experience I can say that on several occasions I have been able to obtain a babysitter with less than an hour before I wanted to go out on the same day - this is phenomenally good service (and my lack of prior planning - but great to be able to do this and be so spontaneous - of course I will avoid doing this at such short notice when I can).

The fees are more than reasonable but I very much appreciate that the confirmation e-mail includes the expected fee for that specific day, taking into consideration the time of year (seasonal bookings are more expensive, for example), the day of the week and the popularity of the babysitter services on that specific day. The fees are a suggestion and you don't have to stick to them but I find it very helpful not having to think about what is appropriate and hence we stick to it.
Great!

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Terrible service in rural arras

We joined the agency and used them a couple of times away from home - a good experience. However back home in rural Yorkshire they repeatedly failed to fulfil bookings - leading to several cancelled appointments. They never apologised, or refunded my membership and when I eventually cancelled my membership they carried on taking money from my card.

Reviewed by on

2.0 Poor

1.0 Quality of service
4.0 Quality of staff
1.0 Value for money

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Rural area availability

Thanks for your review. I am so sorry that you have experienced difficulties with our service. We do sometimes have problems providing sitters in rural locations but we always give our parents as much notice as possible if we are having trouble filling their booking. The review has been left anonymous so please do get in touch with us asap on 03330 032888 or email us at enquiries@sitters.co.uk to ensure that your account is fully cancelled.

Replied by Sitters.co.uk on Aug 16 2017

A staff member or carer

A weight off our minds

My wife and I have been nervous of using babysitters outside the family. However, discovering sitters.co.uk has been a real weight off our minds. We derived confidence from the profiles and reviews. We decided to try it out and have been delighted ever since. It has meant we go out more, confident, the our son will be well looked after and feel safe and secure. Sitters help you to feel confident every step of the way with clear communication. Every person who has sat for ben has been punctual, friendly and professional. They have all received our Son's approval also.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Excellent service

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Vital service

We have used lots of different Sitters staff. We wouldn't be able to go out without them. The children have liked by far most of the Sitters, there were only 2 they didn't like, not for major reasons but minor personal preference so we put them on a list of people we don't want to use. I am a primary school teacher so I take who looks after my own children very seriously.

Reviewed by on

4.7 Excellent

5.0 Quality of service
4.0 Quality of staff
5.0 Value for money

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Great provider wherever you are in the country

Excellent arrangement whether you are looking for last minute reservations or you are out of town. I have always found the sitters to be well qualified and pleasant and many have returned to us many times. I was concerned that the same level of service would not be as accessible as it has been in London but to the contrary even out in the sticks I have not had a problem booking a sitter. Highly recommended service for parents with children of all ages.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Pao

It's a great site with very good value for money. The nannies I've encountered have been great.
All in all the best site I've used by far.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Excellent providers of childcare - both daytime...

Sitters provides a great service for finding childcare - I have used Sitters on several occasions for both daytime childcare and evening babysitting. In total I've probably had over 30 sitters in the past few years and all have been very good and trustworthy with my children (only on one occasion I left a negative review for a sitter who consistently arrived late). I don't have any hesitation in recommending the service provided by Sitters.

Reviewed by on

4.3 Good

4.0 Quality of service
4.0 Quality of staff
5.0 Value for money

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Great service

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Mrs L Sheridan

I have been impressed by the efficient and thorough service and care. Our first sitter was lovely and I feel reassured that we made a good choice signing up.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Exceptional childcare

Sitters has been a lifeline for us. We have been using their service for over 7 years now, including following a house move. The vetting service is reassuring and every sitter we have been provided with has been reliable, professional and trustworthy. We have used Sitters for daytime childcare and evening babysitting. We have formed wonderful relationships with our regular sitters and cannot recommend the service highly enough.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Very impressive

I am a relatively new user and have been extremely impressed with the whole experience. I feel very confident in the vetting of the people used and have had very positive experiences. I've already recommended the service to two close friends.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Reliable, easy and caring

Sitters is the answer to most parents' prayers - a company that provides reliable, checked childcarers at reasonable prices, wherever you might be in the UK. If you have favourite sitters they can be requested and if free they will fulfil the booking.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Get your life back !

I was recommended sitters.co.uk by a friend of mine when I mentioned I struggled to find a sitter for my boys. As a single mum its tough to maintain home life as well as have some kind of social life too but sitters has given this to me. Great flexibility. Bookings filled quickly. Every sitter I have had has been great. My boys actually don't mind having a sitter now and like that they can help to rate the sitters in order of preference for coming again :)

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Photos on profiles, please!

We have used Sitters a handful of times now. They train/vet their babysitters well as they have all been polite, professional and on time. They are also cheaper than many other babysitters. My one criticism is that they don't have photos on the sitters' profiles. We had one lady who really scared my child. If I had seen a photo, I wouldn't have booked her as I found her a bit intimidating too! You can tell so much by looking st someone's face, so a photo is very important.

Reviewed by on

4.3 Good

5.0 Quality of service
4.0 Quality of staff
4.0 Value for money

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Excellent service

It was easy to set up my account and look for sitters. Everything is well explained on the site. Someone from the office rang me after my first booking request to explain everything to me and welcome me. The sitter herself was excellent and very experienced. I found the whole process very easy and will be using it again.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Always available, always great, three taps on...

We started using sitters.co.uk when our son was 5 months, and have been using them every since for both evenings out and emergency back up care. When our baby threw up at 4am, with a few clicks we got an experienced sitter in our home by 8am so we could go to work. Everyone has been lovely and with thousands of sitters on the system, we've never had a request unfilled -- even on 2 hours notice on a Saturday night. I trust the agency -- such a long history, so proactive on any even mildly negative feedback about the experience.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Consistent and reliable

Every sitter we have had through sitters has been great. You can instantly tell they are used to being around children and we felt comfortable from the beginning. My only niggle is an admin one - I feel it's a bit greedy to charge a fee for changing the time and they aren't very flexible if you want to add in a child who is staying over for example - insisting that the family sign up to Sitters. A little freedom on this would go a long way in terms of positive PR Sitters !

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Easy to use very happy with the service

A sitter was confirmed for our chosen date very quickly. My son developed chicken pox a few days before our booking, I contacted Sitters who very quickly contacted our chosen sitter who confirmed she was still happy to come. Sitters had offered to find an alternative if she hadn't been happy with this.

Our sitter was excellent with the children and I would be very happy to use her again.

All in all a great service that was easy to use and I was very reassured by the quality of sitters registered.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Showing 112 reviews | Page 1 of 5  1 ·  2 ·  3  Next | Last
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