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Sitters.co.uk

Type: Nanny & Childcare Agencies

Area: Nationwide

 

4.6 out of 5 - Excellent

4.7 Quality of service
4.6 Quality of staff
4.6 Value for money
From 78 user reviews

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Sitters.co.uk


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Description

Thousands of busy parents across the UK have already discovered the secret to an active and stress-free social life with Sitters babysitting agency. Whether you need an evening babysitter for a few hours, or occasional daytime childcare cover - Sitters.co.uk has a dedicated team of professionally qualified childcarers - even at a few hours notice!

We offer parents a complete service - you tell us when and where you need childcare and we'll find you an experienced childcarer, suited to the needs of your family (all with the convenience of secure online booking or a single text message). All Sitters childcarers have been rigorously vetted and personally interviewed - so that you don't have to!

Sitters.co.uk is now Britain's favourite evening and daytime childcare provider. The service has run continuously for over 45 years and we have more experience than anyone in selecting suitable childcarers and arranging evening and daytime childcare, local to you.

You can register for free at Sitters.co.uk and you'll have immediate access to professional childcare whenever and wherever you need it. You pay nothing at all until after your first babysitting booking is complete - guaranteed! Sitters has been trusted by parents since 1967 and we're passionate about offering you the very best childcare available. Why not put us to the test?

Telephone

08447 367 367

Email

enquiries@sitters.co.uk

Website

 

Services offered by Sitters.co.uk

  • Evening babysitting
  • Hotel babysitting
  • Daytime childcare
  • Emergency childcare
  • Trusted since 1967
  • Experienced team
  • Thorough vetting
  • Local to you

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Latest reviews of this nanny and childcare agency

Sitters.co.uk

Sitters.co.uk

Ann Marie G was good. Susanne V's communication was good. Both in Watford area. Thank you girls.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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A real lifeline for parents

I've used Sitters for several years now and every babysitter has been first class. I've used them here at home, at hotels when I've been away or staying with friends. Ever sitter has been professional, courteous and most importantly really seems to care about the children. On one occasion we hired a sitter for the day as we were going to an event and she had planned a full day of nice activities. They've never failed to find someone suitable. Highly recommended.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Fantastic flexible service

Sitters have been fabulous, I have used them for day and evening care, at home and away and have had exemplary service every time. They even tried desperately to help me out when I made a mistake with a booking.
Every sitter we have had has been efficient, punctual and great with the kids, I have recommended it to friends and will continue to recommend it to all parents.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Great service - highly recommended!

Sitters is fab! The booking process is very easy, payments are transparent and very reasonable but, most of all, the sitters are all experienced, capable and great. It's so much easier getting someone from Sitters than trying to find a local teenager (which I was never happy with) or when we used to ask the nursery staff. I've recommended Sitters to lots of friends and am genuinely delighted with it.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Amazing service

It really is an excellent service. Very efficient clear online booking system. Sitters always call an hour before they're due, and turn up bang on time, so no stress. Always very calm, confident, decent women. It's made going out so much easier!

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Sitters.co.uk is a lifesaver!

Sitters.co.uk has been an absolute lifesaver for us. We have no family nearby and were very concerned about where to start with finding a sitter for our (then) 5mo old son. We were recommended this site from another parent and it did not disappoint. The fact that you can review sitters' profiles, create preferred sitter lists and can exclude those you do not want to site for you it truly phenomenal! Also, all sitters on this site are vetted, with most of them working professionally as sole-charge nannies - so you know when you book, you are booking a professional.

The whole process makes booking a sitter so easy and puts the parent at east. We started using this site about 2mo ago and now book a sitter at least once a week. This is because it is just so easy and stress-free that we've been taking total advantage of the service.

Would recommend without hesitation.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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First time user gives 10/10

Having never used a babysitter before I was nervous about using Sitters but the website was really clear and the booking process very easy to use I thought I would give it a try. The courtesy call from our Sitter on the day of the booking was extremely reassuring, she was punctual and very child focused right from the start. We came home to very happy children and I will certainly be using the service again.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Very slick and comforting

I was totally sceptical, but desperate for a babysitter.

It was so easy to book, within an hour I had a babysitter booked for that evening. She had called to confirm and sounded lovely. Then it hit me.... Am I really going to leave my children with a complete stranger? 20 minutes before the sitter arrived I was seriously contemplating canceling. I called sitters at 7.30pm on Saturday, left a message and someone called me back within 10 minutes. She explained the recruitment process, the checks that Sitters do, she was completely sympathetic. She told me more about the sitter I had coming. I felt much better and when the sitter arrived, she was lovely and put me at ease straight away.

It is a very very good service. They don't mess about. They know how important what they're offering is! I had a great evening!

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Super convenient

I have been with Sitters for over 10 years. Their booking service is very easy to use (automated text message); they are good value for money and I don't remember being unhappy with any of the babysitters.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Fantastic, reliable service

Sitters.co.uk has proven to be a lifesaver for my family! We are expats and have no family here to look after our sons when the need arises. Sitters.co.uk always fills my bookings and we have yet to meet a care giver that we did not like. I trust that the care givers have been fully vetted and I never hesitate to leave my sons in their care.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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first time user

It was very reassuring knowing our daughter was in safe hands so that my husband and I could have a lovely, relaxed night out.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Capable, Consistent and Reliable Sitters

Our family has lived in many countries, and this is probably the first time that I have felt comfortable recommending a sitter "service". Usually, I have wanted to vet people myself before they come into the home. However, after using the service a few times and getting some inside information from the sitters themselves about the vetting process, I am very comfortable with the process Sitters uses. I would recommend their service to anyone looking for babysitters.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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DCP

Sitters started off well, but appear to have become somewhat complacent.

On two occasions recently, despite being given one week's notice, the company failed to provide a babysitter.

I would not recommend them

Reviewed by on

2.0 Poor

1.0 Quality of service
3.0 Quality of staff
2.0 Value for money

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We're sorry that we couldn't help

We'd sorry that we were unable to fill your recent bookings with Sitters. Although we do have a success rate of filling over 98% of all bookings placed, unfortunately we're not able to make any guarantees. Some areas of the country are more difficult than others - however we are constantly working to improve the service we offer to parents across the whole of the UK. We can assure you that we would have contacted every single available approved Sitters carer in your area and made every effort to fill your booking. Please accept our apologies that we were unable to help on this occasion.

Replied by Sitters.co.uk on Nov 16 2015

A staff member or carer

Sitters.co.uk are an outstanding resource for...

We have recently relocated back to the UK from Singapore, into a new area where we hadn't known anyone previously. An acquaintance spoke very highly of sitters.co.uk, so we thought we'd give it a try. On our first evening out, we just went to a local restaurant close by, but of course we needn't have worried at all - our sitter Kim walked in the door and we instantly felt reassured, less than 5mins after her arrival the kids and the dog were snuggling up to her on the sofa, and they've spoken of her ever since. Our second experience was very similar - a different sitter with the same result. On our third occasion of having a sitter we were attending the RWC final at Twickenham, at very short notice. This time around we were venturing further away from home and needed a sitter for 10hrs, from midday on a Saturday. I was a little apprehensive, however Julie arrived and I was instantly at ease - she fed the kids, played with them and kept them very happy until our return.

So, that's three out of three, with different sitters every time, and each one of them was just fabulous! I couldn't recommend sitters more highly - your children will be left in the good care of an experienced, reliable, mature and caring person with loads of experience. Thank you, sitters.co.uk, for providing such a great service and enabling us to have a wonderful return back to the UK!

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Flexible and reliable childcare

We have been using Sitters for 3 years. The online system works perfect, and we have always had good babysitters. The ability to choose your favourite sitters means that you normally get the same sitters on a frequent basis, which is good for the children. At the same time if your child doesn't like the babysitter you can ask not to send them again. This doesn't mean they are not good, but just don't have a click with your child

The value for money is marked down a star as there is a membership fee AND a "per booking" fee - the actual payment to the sitter is very reasonable.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Very useful service

We have been using sitters for all day care a few weekends and it has always been a positive experience. They are prompt, polite , friendly, and understanding.

Reviewed by on

4.0 Good

4.0 Quality of service
4.0 Quality of staff
4.0 Value for money

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Concerns about the screening process

There is no choice in which sitter you have when staying in a hotel or holiday cottage. I am nervous with this agency as the sitters are not CRB checked in house. We were assured that our sitter was a childminder and thus been through the checking process. When she turned up she said that she had not been a childminder for 10 years! Long term sitters with this agency do not appear to be regularly checked, only when they sign up. The lady also confessed that she had been lucky that no children had ever woken up on her watch..

Reviewed by on

2.3 Poor

2.0 Quality of service
2.0 Quality of staff
3.0 Value for money

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Wonderful reassuring service with warm, capable...

We have used sitters about 8 times so far for our young daughter (under 1) and each of the ladies has been very capable, friendly and had great rapport with our child. There have been no problems implementing our usual routine and no tears whether it's daytime hours or bedtime hours. They are professional, reliable and flexible when you need them to be. I find it very reassuring to have ladies who (a) often have their own children, (b) have childcare qualifications, (c) have been vetted, (d) often have a sitting history of hundreds of times... the list goes on! I don't know what we'd do without them. It's liberating to go out for dinner and feel like your little one is in great hands.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Reliable service and great sitters

We have used sitters for almost three years since our son was around 6 months. They provide an easy to use online service with good office staff support on the phone if you need it. We have met some wonderful sitters for day time and evening babysitting. We regularly get to book our top preferred sitters. I would like to reassure any parents considering using Sitters that it's well worth it. We have had nothing but positive experience in using the service.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Reliable and friendly

Have used Sitters on numerous occasions. Always ended up with different sitters but they've all been great, and my son has warmed immediately to all of them. They've never once let me down. It's a completely brilliant service especially if you live in London and don't know many people roundabout who might sit otherwise.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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A good and consistently reliable service

We have been using Sitters for about 5 years. The administrative side of things has been first class, and we have had almost universally good babysitters. The ability to choose your favourite sitters means that you normally get the same sitters on a frequent basis, which is good for our peace of mind and the children.

The value for money is marked down a star as there is a membership fee AND a "per booking" fee - the actual payment to the sitter is very reasonable.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Peace of mind

I have used Sitters twice now. I went straight to them when looking for a reliable baby sitting service as I had heard from several independent sources that they were great. So far, we have been impressed by the sitters we have meant and the professionalism of the whole enterprise. Knowing that each carer has been vetted and interviewed in person is so reassuring when you are entrusting the care of your little baby to a stranger.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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I wished I'd found them before!

I am a recent joiner to Sitters but delighted to have found them. The concept is excellent. In the first instance I was so impressed by their joining and booking process, systems and assurance. Bookings are filled almost immediately, confirmations and commendations for your sitter provided. My sitters have been super - and I would totally recommend them to others. It just takes the stress out of it all, knowing you can just call on a reliable service instantly. I also believe it is great value for money too.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Quality babysitting agency

I have used sitters since our daughter was 4years old and she's now 12, we've never had a bad experience, and my daughter has never been unhappy, now she is older she enjoys the company of her child minders too

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

Share review:
A reliable and reassuring experience

We used Sitters.co.uk during our visit to the UK with our children. Everything about the experience has been really positive. The website is comprehensive and informative, the booking process easy and all of the babysitters have been exceptional. I couldn't recommend it more highly.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

Share review:
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