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Sitters.co.uk

Type: Nanny & Childcare Agencies

Area: Nationwide

 

4.6 out of 5 - Excellent

4.7 Quality of service
4.6 Quality of staff
4.6 Value for money
From 94 user reviews

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Sitters.co.uk


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Description

Thousands of busy parents across the UK have already discovered the secret to an active and stress-free social life with Sitters babysitting agency. Whether you need an evening babysitter for a few hours, or occasional daytime childcare cover - Sitters.co.uk has a dedicated team of professionally qualified childcarers - even at a few hours notice!

We offer parents a complete service - you tell us when and where you need childcare and we'll find you an experienced childcarer, suited to the needs of your family (all with the convenience of secure online booking or a single text message). All Sitters childcarers have been rigorously vetted and personally interviewed - so that you don't have to!

Sitters.co.uk is now Britain's favourite evening and daytime childcare provider. The service has run continuously for over 45 years and we have more experience than anyone in selecting suitable childcarers and arranging evening and daytime childcare, local to you.

You can register for free at Sitters.co.uk and you'll have immediate access to professional childcare whenever and wherever you need it. You pay nothing at all until after your first babysitting booking is complete - guaranteed! Sitters has been trusted by parents since 1967 and we're passionate about offering you the very best childcare available. Why not put us to the test?

Telephone

08447 367 367

Email

enquiries@sitters.co.uk

Website

 

Services offered by Sitters.co.uk

  • Evening babysitting
  • Hotel babysitting
  • Daytime childcare
  • Emergency childcare
  • Trusted since 1967
  • Experienced team
  • Thorough vetting
  • Local to you

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Latest reviews of this nanny and childcare agency

Sitters.co.uk

Excellent providers of childcare - both daytime...

Sitters provides a great service for finding childcare - I have used Sitters on several occasions for both daytime childcare and evening babysitting. In total I've probably had over 30 sitters in the past few years and all have been very good and trustworthy with my children (only on one occasion I left a negative review for a sitter who consistently arrived late). I don't have any hesitation in recommending the service provided by Sitters.

Reviewed by on

4.3 Good

4.0 Quality of service
4.0 Quality of staff
5.0 Value for money

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Great service

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Mrs L Sheridan

I have been impressed by the efficient and thorough service and care. Our first sitter was lovely and I feel reassured that we made a good choice signing up.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Exceptional childcare

Sitters has been a lifeline for us. We have been using their service for over 7 years now, including following a house move. The vetting service is reassuring and every sitter we have been provided with has been reliable, professional and trustworthy. We have used Sitters for daytime childcare and evening babysitting. We have formed wonderful relationships with our regular sitters and cannot recommend the service highly enough.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Very impressive

I am a relatively new user and have been extremely impressed with the whole experience. I feel very confident in the vetting of the people used and have had very positive experiences. I've already recommended the service to two close friends.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Reliable, easy and caring

Sitters is the answer to most parents' prayers - a company that provides reliable, checked childcarers at reasonable prices, wherever you might be in the UK. If you have favourite sitters they can be requested and if free they will fulfil the booking.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Get your life back !

I was recommended sitters.co.uk by a friend of mine when I mentioned I struggled to find a sitter for my boys. As a single mum its tough to maintain home life as well as have some kind of social life too but sitters has given this to me. Great flexibility. Bookings filled quickly. Every sitter I have had has been great. My boys actually don't mind having a sitter now and like that they can help to rate the sitters in order of preference for coming again :)

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Photos on profiles, please!

We have used Sitters a handful of times now. They train/vet their babysitters well as they have all been polite, professional and on time. They are also cheaper than many other babysitters. My one criticism is that they don't have photos on the sitters' profiles. We had one lady who really scared my child. If I had seen a photo, I wouldn't have booked her as I found her a bit intimidating too! You can tell so much by looking st someone's face, so a photo is very important.

Reviewed by on

4.3 Good

5.0 Quality of service
4.0 Quality of staff
4.0 Value for money

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Excellent service

It was easy to set up my account and look for sitters. Everything is well explained on the site. Someone from the office rang me after my first booking request to explain everything to me and welcome me. The sitter herself was excellent and very experienced. I found the whole process very easy and will be using it again.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Always available, always great, three taps on...

We started using sitters.co.uk when our son was 5 months, and have been using them every since for both evenings out and emergency back up care. When our baby threw up at 4am, with a few clicks we got an experienced sitter in our home by 8am so we could go to work. Everyone has been lovely and with thousands of sitters on the system, we've never had a request unfilled -- even on 2 hours notice on a Saturday night. I trust the agency -- such a long history, so proactive on any even mildly negative feedback about the experience.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Consistent and reliable

Every sitter we have had through sitters has been great. You can instantly tell they are used to being around children and we felt comfortable from the beginning. My only niggle is an admin one - I feel it's a bit greedy to charge a fee for changing the time and they aren't very flexible if you want to add in a child who is staying over for example - insisting that the family sign up to Sitters. A little freedom on this would go a long way in terms of positive PR Sitters !

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Easy to use very happy with the service

A sitter was confirmed for our chosen date very quickly. My son developed chicken pox a few days before our booking, I contacted Sitters who very quickly contacted our chosen sitter who confirmed she was still happy to come. Sitters had offered to find an alternative if she hadn't been happy with this.

Our sitter was excellent with the children and I would be very happy to use her again.

All in all a great service that was easy to use and I was very reassured by the quality of sitters registered.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Amazing reliable service from sitters

One of the most challenging things about living away from family when you have small children is finding somebody you can trust to babysit your children. The service and assurances sitters provided made me feel comfortable in using their service and we haven't been disappointed. We have been using them since 2012 and have never had a babysitter who we didn't feel comfortable with and they all looked after our children really well. Since then we've used them all over the country and the have always found us a sitter even at really short notice. For the small retainer fee they charge you get a lot in return. I could rate this service highly enough and have recommended it to a number of our friends.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Excellent service and my first port of call for...

Sitters is a simple combination of good technology and great customer service. While the automation works well mostly, recently I had a sitter cancel and they quickly filled the cancellation with a replacement, backed up by a personal e-mail. Good to know that there's a human backing up.

And it's really good value for money, given the time we'd have to spend sourcing sitters locally otherwise.

Reviewed by on

4.7 Excellent

5.0 Quality of service
4.0 Quality of staff
5.0 Value for money

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Ten years of sitters and beyond...

I've been using Sitters since my eldest, now 15, turned 4. Perhaps he was still 3. It's been a while! But we're still here, happily turning to Sitters, having had so many years of impeccable service from such a reliable agency. There's a personal touch, a sense of familiarity and trust that just can't be matched anywhere else. We've had consistently good experiences with our 'Sitters' sitters and the agency works hard to find reliable, local people. Our youngest is going on 3, so Sitters will continue to be an important part of our family life for many years to come. We're so grateful for the years of exceptional care!

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Super easy and efficient

I am new to the service and have only used it once but found the website to be super efficient and well run. The booking couldn't have been easier and the sitter they sent couldn't have been nicer. Wouldn't hesitate to use again or recommend.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Not impressed

Annie keen who supposed to be manager not very professional.
Not helpful very rude. Other staff are ok
Sitters some not so professional with children of additional needs

Reviewed by on

1.3 Bad

1.0 Quality of service
2.0 Quality of staff
1.0 Value for money

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Excellent

Sitters takes the stress out of trying to find a good, reliable babysitter. It is so easy to request a date on line and the response has always been within 24 hours, I have never been let down. All the babysitters that have been sent to us by Sitters have been excellent. They have all been good with the children and clearly have previous childcare experience.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Fantastic!

My husband and I are both from overseas so were a bit nervous about using an agency to book childcare for our 4 children. We needn't have worried! We have had fantastic sitters who we had total confidence in leaving our children in the care of! The agency itself is also very good, with constant communication and a very user-friendly booking service. Highly recommend!!

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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poor customer service

Not a good experience
Poor customer service
Is hard to cancel an appointment, hard to communicate with them.
Improve the site to be more helpful.

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

Share review:
 
 
Thanks for your feedback - help with cancelling

Thanks for your feedback on Sitters. I'm sorry you've had difficultly cancelling your account. There are a few options available to you if cancelling: using the 'Contact Us' page you can email us, or phone us. You can also cancel individual bookings via your parent account at any time.

I hope this helps - thanks for using Sitters.co.uk.

Replied by Sitters.co.uk on Nov 16 2016

A staff member or carer

Sitters.co.uk

Ann Marie G was good. Susanne V's communication was good. Both in Watford area. Thank you girls.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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A real lifeline for parents

I've used Sitters for several years now and every babysitter has been first class. I've used them here at home, at hotels when I've been away or staying with friends. Ever sitter has been professional, courteous and most importantly really seems to care about the children. On one occasion we hired a sitter for the day as we were going to an event and she had planned a full day of nice activities. They've never failed to find someone suitable. Highly recommended.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Fantastic flexible service

Sitters have been fabulous, I have used them for day and evening care, at home and away and have had exemplary service every time. They even tried desperately to help me out when I made a mistake with a booking.
Every sitter we have had has been efficient, punctual and great with the kids, I have recommended it to friends and will continue to recommend it to all parents.

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Great service - highly recommended!

Sitters is fab! The booking process is very easy, payments are transparent and very reasonable but, most of all, the sitters are all experienced, capable and great. It's so much easier getting someone from Sitters than trying to find a local teenager (which I was never happy with) or when we used to ask the nursery staff. I've recommended Sitters to lots of friends and am genuinely delighted with it.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Amazing service

It really is an excellent service. Very efficient clear online booking system. Sitters always call an hour before they're due, and turn up bang on time, so no stress. Always very calm, confident, decent women. It's made going out so much easier!

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Showing 94 reviews | Page 1 of 4  1 ·  2 ·  3  Next | Last
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