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Little Ones

Type: Nanny & Childcare Agencies

Area: London

 

2.1 out of 5 - Poor

2.1 Quality of service
2.1 Quality of staff
2.0 Value for money
From 44 user reviews

 

Address

3 Hanson Street
London
W1W 6TB

Telephone

020 7580 3113

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Latest reviews of this nanny and childcare agency

Little Ones

An upsetting experience

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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Paediatric First Aid Course

Really enjoyed the paediatric first aid course - the Trainer made the course relatable and interesting! Booked last minute, easy process. Highly recommend. Thank you Little Ones!

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Very friendly, open and helpful Agency

My experience with Little Ones was very pleasant, my application was quickly processed, the interview was professionally conducted and after that my name was quickly to be found on their website. I recieved weekly updates on the hostfamilies available from which I could pick the ones I'm interested in so that my general information could be relayed to the families. After that I've recieved intervie confimations so that the family and me could come in contact with each other. I would've preferred if a staff member would've been present during these interviews because I didn't have any experiece with the AuPair job and what to focus on while choosing the families but alas the was no one. Also these interviews were not very organized, we got a date and time but up to the appointment I did not know who to call on Skype or if they would be on time.
In summary I can say that the processes are in general very efficient, the staff is incredibly helpful when they are arround and it was overall a very pleasant experience to work together with them.

Reviewed by on

4.7 Excellent

4.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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The best Agancy


The best agency for me is Little Ones ,
Manuel is helpful and very kind person always , he found me a full time job with very good family .
Thanks a lot !

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Great recruiting

I've been registered with Little Ones about one year ago and I had a recruiter (not give name) which was very good at the start and after I was asking for jobs she didn't reply anymore then I've than the second interview with the agentcy and I found a very helpful consultant Margaux and she found me a job and I am working in present! Was great to work with her and I hope she'll be the same in the future!

Best of luck

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Start by rating this agency

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

Share review:
Job

Thank you for all of your time for answer my questions.

Cheers

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

Share review:
professional agency

Reviewed by on

4.3 Good

5.0 Quality of service
4.0 Quality of staff
4.0 Value for money

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Little Ones comes to serve you at their best !...

Manuel and Nora are the people who approach and guide me at first of this year as I came to the office two weeks ago . Though I came and visited Litte Ones I think it's 2014. Anyway I popped by again last week to submit all the requirements and Manuel told me that he will find me job as soon . He is very skilled on his profession. I'll never hesitate to recommend Litte Ones . Staff are very great and helpful ...
All the best !

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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Thank you Little Ones

Very surprised to see reviews that are bad. Manuel was always helpful, picked up the phone when i needed him and he found me a part time job near my home with a really nice family ... for nothing.

He listened to me that i am a single mum and found a family that works for me.

Thank you Little Ones and thank you Manuel!

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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I 100% recommend Little Ones

A few months after that I arrive to London, I found Little Ones by Internet, I called them to start my process to find a job as nanny. My consultant was really kind and nice, she helped me with everything.

I've been almost 2 years with the family that I found with Little Ones.

They will help you to find the perfect job for you.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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The best

The best team and the best agency.......but the best person is Daniela Stan.. she helped me a lot to find the best job .
No comment.....

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Nanny/housekeeper

Excellent service and very helpful staff. Highly recommend ?

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

Share review:
Review

I had a great experience with little ones especially Faye Whitehead! She helped me so much in my urgent need to find a new host family and she found me a wonderful one! I highly recommend her to future nannies/au pairs.

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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An amazing team

Works with a little ones was for me a big experience
The staff are very polite and do an amazing job !

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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Outstanding

Can't recommend this agency enough to job seekers in this industry. My agent is not only kind and sweet, but also efficient and hard working without being pushy and anniying like other agencies I have experienced. They also provide a good range of courses and help you with dbs and so on promptly. I had offers and interviews with parents within days. Outstanding service. Good job Little Ones!

Reviewed by on

5.0 Excellent

5.0 Quality of service
5.0 Quality of staff
5.0 Value for money

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fraudulent and dangerous

it would be a serious catastrophic decision to employ this agency. their approach and candidates scream "dirty scheme".
if you seriously care about your little ones then keep clear of this dodgy establishment that will only make you worry and render your household to chaos. they promise and deliver decoy staff only to start you on a cycle of the worst quality and caliber of nannies and housekeepers under one company. its shocking how an agency can blatantly sell itself with a website and long list of lies and still be operating. I implore any new victims to never put their homes or kids in the hands of these vultures. The pressure to and almost stalking levels to sign terms and agreements and conditions with so many hidden small print are merely traps to basically forcibly extract funds from innocent families makes it obvious that the scheme is to bank the agency fees with no intention to deliver the suitable staff or care whatsoever what the consequences their actions will lead to. A CON AGENCY WITH NO SHAME

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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Unprofessional

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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WARNING - DO NOT USE THIS AGENCY

WARNING TO PARENTS AND NANNIES - DO NOT USE THIS AGENCY: They are negligent, unethical and unscrupulous. We were matched with a nanny only for it to become clear the contract was never capable of being fulfilled, the agency knew that and we had been lied to to get us to hand over the fee (of thousands and thousands of pounds) which they are now refusing to return to us. The agency's only interest is inducing parents to pay them a large placement fee. Do NOT pay them any money, even if they tell you the Nanny has signed the contract. I am posting this review as we do not want other families to be left in the position we are left in of having no childcare (we let our current nanny, who had been primary carer for my daughter since she was 8 months old go, which was a difficult decision and based on the belief that we had a new live-in nanny starting) two working parents and the stress and upheaval of having to find emergency childcare, spend hours trying to get the agency to return money, all whilst trying to find a replacement nanny. Please please do not rely on this agency to provide you with reliable childcare and nannies should know that they will not try to match up with appropriate families. All they are interested in is getting a fee from families and then blaming the nanny when it turns out neither party was told the facts in the case.

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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Had a very bad experience with Little Ones!

I heard and read a lot of negative reviews about Little Ones but I chose to trust them, unfortunately what I've been reading was the truth ..

I'm writing this review after my bad experience with Little Ones. I've been contacted by Mr Solomon Yeboah to attend an interview at their agency for a nanny job. He was nice and polite, I filled the form and provided all required documents. He also suggested available positions with families requiring a nanny. Mr Solomon was assuring me that I will start working soon. I applied for my DBS check through Little Ones and took an appointment to have my paediatric first aid traning.

Everything seemed to be working well. As soon as I submitted my DBS payment, Mr Solomon no longer contacted me back. He closed his phone and stopped responding to my emails. I waited for 2 weeks and nothing was heard from them. I called the agency regarding the course and they assured me I will be contacted back. But no one ever called. My DBS check application was never processed nor updates were sent to me. I requested a cancellation as I already started seeking a different job. All my calls were filled with promises but no action has been taken.

They took the money and disappeared. Little Ones try to get money from scamming people, many parents and nannies complained a big loss of money because they try to rip your money off. I contacted the website which I applied for my DBS check on to cancel my application but even those just ignored my request.

I'm terribly disappointed with this experience and I will always warn people to stay away from this agency.

They won't help you, they just see you as a bag of money.

Salma

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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Stay clear, terrible agency

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

Share review:
 
 
Stay clear, terrible agency

Replied by Chantille C on Dec 06 2017

A parent/ guardian/ family member

WORST AGENCY - AVOID AT ALL COSTS

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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Avoid these sharks

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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THEIVES

All they do is they take your money and you never hear from them!
Absolute thieves and liars!

They do not provide any service and nor do they contact you and they remove you from the system so that they don't find you.

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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Totally agree... Theives

They should not get away with this! I'm fuming... will look at getting a solicitor on the case or reporting them to trading standards! They email I got back today from them was unacceptable..

Replied by Chantille C on Dec 06 2017

A parent/ guardian/ family member

Unprofesional and rude

Not recommendable at ALL!
Went there last week as they asked me because I was lookig for a nanny job.
When I arrived the woman realised she forgot to ask me to bring with me some documents (and as she said that was the 3rd time that week).

I filled in the document on the Ipad they give you and when I was leaving this person made a comment about me not having the driving license.

I contacted through email this woman 3 days after I was there, just to let her know I've found a job but kindly asking if they could help me with something else.
I didn't get a reply and it's been already 4 days (I even texted her on her phone next day and no answer).
I wrote a complaint to the agency and they haven't even bother to answer.

Horrible experience.
Parents, nannies etc DO NOT go there.

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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