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Eden Nannies Ltd

Type: Nanny & Childcare Agencies

Area: London

 

2.2 out of 5 - Poor

2.3 Quality of service
2.3 Quality of staff
2.0 Value for money
From 6 user reviews

 

Address

9 Cambridge Court
210 Shepherd's Bush Road
London
W6 7NJ

Telephone

0845 128 42 79

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Latest reviews of this nanny and childcare agency

Eden Nannies Ltd

Awful unprofessional

I'm a nanny registered with Eden, they are awful, very high turnover of staff. They are very bad at protecting their nannies..When applying for jobs they hardly ever respond to your request, they are very bad at matching the right nanny and family. I wouldn't recommend them to either nannies or clients. Certainly as a nanny I've had the absolute worse experiences with families due to their lack of adequate matching etc.

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1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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waste of time, dreadful

If you are a nanny looking for a job I advice to stay away from this agency.I am a nanny with 9 years of experience.I have found many jobs in the past through agencies and decided to register with Eden nannies as they had lots of jobs I liked. It was an absolutely waste of time. After my registration and references been checked I started applying for jobs. I applied for at least 15 jobs,(every time they send me the same copied and pasted email),before I realised that something was odd (out of 16/17 not even one interview)and probably they were not even sending my profile to the families.

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1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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The worst

I registered with Eden Nannies and made a big fuss about the whole process which is fair enough, called me about a client wanting to offer me an interview. I never heard of the mum so after a few days I called them to check and they said the lady had changed their mind, shame they didn't think I should have been informed! They keep sending me mails full of jobs which at this point I think being all fake since not once they came back to me on the ones I showed interest in. If you are a nanny I don't suggest you even bother dedicating any time to this very unprofessional agency.

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1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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A major let down

I have been working for Nanny agencies for years, both temporary and permanent....and have found many nice positions...
I have rung Eden nannies on several occasions and been told they have regulars they use mainly...
Never have they considered me for any jobs...even though i know they are most suitable and ones i have been working in similarly....
When asking them for feedback as to why they considered me unsuitable....i heard nothing...
So rude, so unhelpful and bias!

Reviewed by on

1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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Grest service and very professional

I was looking for a daily nanny in the London area for my 3 children 2,4 and 6. I work full time in demanding role and have little time to look for a quality nanny. Eden Nannies took time to listen to what I needed and only sent me relivant CV's of really great nannies. They did not send me anyone who did not guninelly want my job, area or three children! This has happened to me in the past and it is very frustrating. The staff were efficient, polite and patient with my many requests and busy schedule. I found the best nanny ever called Claire, my children are very happy and my husband is pleased it was a stress free process!

Reviewed by on

4.7 Excellent

5.0 Quality of service
5.0 Quality of staff
4.0 Value for money

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UNPROFESSIONAL AGENCY

An absoloute joke of an agency, nannies not vetted properly DO NOT USE - they tell you that the girls have all been thouroughly checked out, THIS IS NOT TRUE.
Have had two terrible experiences through them and no word of an apology, as though they expected it.

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1.0 Bad

1.0 Quality of service
1.0 Quality of staff
1.0 Value for money

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Showing 6 reviews | Page 1 of 1

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